Harry Cockburn
Online onlyEx-branch manager lifts lid on Swinton sales tactics
While a new boss has been ushering in change from the top down at Swinton, we take a look back at the history behind last week’s record £7.4m fine
Online onlySpotlight on car safety
Self-driving skills, autonomous breaking and smart windscreens are just some of the advances set to change the way insurers assess and underwrite vehicles
FeaturesMartin McLachlan, Polaris
Software house Polaris’s Martin McLachlan believes he can transform personal lines broking. All he needs is for insurers to get behind the idea with their wallets
Online onlySocial media: the new frontier
Sheilas’ Wheels has done it on Facebook; consumers and businesses do it on Twitter. It’s high time the rest of the industry logged on to social media
Online onlyDaily briefing: Admiral enters legal services industry
Can the insurer’s new in-house legal businesses, Admiral Law and BDE Law, help curb its ancillary income losses?
Online onlyDaily briefing: Lloyd's bounces back to black
Fewer catastrophes led to a profitable 2012, but there is room to improve
Online onlyDaily briefing: FCA unveils first business plan
The new regulator will focus on add-on products when it comes into play next Monday
AgendaSpotlight: full-cycle e-trading
Brokers are readying themselves for the next evolution of trading online, with full-cycle e-trading set to revolutionise the way they do commercial lines business
Online onlyHas Marsh solved the flood insurance saga?
The insurer has unveiled Flood Mu in an 11th hour attempt to find a replacement to the Statement of Principles
Online onlyDaily briefing: Market confused over PowerPlace sale to Open GI
Open GI boss Guillaume says the companies combined will be ‘all things to all men’
Online onlyIs time ticking for Swiftcover?
Questions have been raised about the insurer’s future after unprofitable results and the resignation of the founding team
Online onlyDaily briefing: 'Tesco Law' lands first insurer
DAS is the first insurer to buy a law firm, neatly side-stepping referral restrictions. But could moves like this be guilty of reinforcing a compensation culture?
Online onlyFacebook: the one-stop shop for insurance
Esure became the first insurer to sell a policy via social media, so will others follow suit?
Online onlyIs telematics about to break through in the UK?
Policy changes and technological strides forward - particularly with smartphones - could mean the UK’s time has finally come
Online onlyDaily briefing: The Tesco Law effect
BT has launched a motor claims legal services company, marking the start of a structural shift between lawyers and big business
Online onlyDaily briefing: Where to now for flood insurance?
A replacement to the Statement of Principles ‘might not happen at all’ - ABI
Online onlyWill flood cover go down the drain?
ABI director general Otto Thoresen has reminded MPs that, at this stage, what matters is the acceptance of the Flood Re model
Online onlyDaily briefing: It's not all bad news for QBE
The company has announced up to 700 job cuts and reported 8% increase in net profits
Online onlyDaily briefing: Will 2013 see a network revival?
This year has already seen a renewed push by broker network bosses to strengthen the model’s value
Online onlyAviva weighs in on whiplash debate
Insurer announces plan to save the industry £1.5bn in costs, but not everyone is convinced
