All articles by Harry Cockburn
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Online onlyEx-branch manager lifts lid on Swinton sales tactics
While a new boss has been ushering in change from the top down at Swinton, we take a look back at the history behind last week’s record £7.4m fine
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Online onlySpotlight on car safety
Self-driving skills, autonomous breaking and smart windscreens are just some of the advances set to change the way insurers assess and underwrite vehicles
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FeaturesMartin McLachlan, Polaris
Software house Polaris’s Martin McLachlan believes he can transform personal lines broking. All he needs is for insurers to get behind the idea with their wallets
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Online onlySocial media: the new frontier
Sheilas’ Wheels has done it on Facebook; consumers and businesses do it on Twitter. It’s high time the rest of the industry logged on to social media
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Online onlyDaily briefing: Admiral enters legal services industry
Can the insurer’s new in-house legal businesses, Admiral Law and BDE Law, help curb its ancillary income losses?
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Online onlyDaily briefing: Lloyd's bounces back to black
Fewer catastrophes led to a profitable 2012, but there is room to improve
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Online onlyDaily briefing: FCA unveils first business plan
The new regulator will focus on add-on products when it comes into play next Monday
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AgendaSpotlight: full-cycle e-trading
Brokers are readying themselves for the next evolution of trading online, with full-cycle e-trading set to revolutionise the way they do commercial lines business
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Online onlyHas Marsh solved the flood insurance saga?
The insurer has unveiled Flood Mu in an 11th hour attempt to find a replacement to the Statement of Principles
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Online onlyDaily briefing: Market confused over PowerPlace sale to Open GI
Open GI boss Guillaume says the companies combined will be ‘all things to all men’
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Online onlyIs time ticking for Swiftcover?
Questions have been raised about the insurer’s future after unprofitable results and the resignation of the founding team
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Online onlyDaily briefing: 'Tesco Law' lands first insurer
DAS is the first insurer to buy a law firm, neatly side-stepping referral restrictions. But could moves like this be guilty of reinforcing a compensation culture?
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Online onlyFacebook: the one-stop shop for insurance
Esure became the first insurer to sell a policy via social media, so will others follow suit?
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Online onlyIs telematics about to break through in the UK?
Policy changes and technological strides forward - particularly with smartphones - could mean the UK’s time has finally come
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Online onlyDaily briefing: The Tesco Law effect
BT has launched a motor claims legal services company, marking the start of a structural shift between lawyers and big business
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Online onlyDaily briefing: Where to now for flood insurance?
A replacement to the Statement of Principles ‘might not happen at all’ - ABI
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Online onlyWill flood cover go down the drain?
ABI director general Otto Thoresen has reminded MPs that, at this stage, what matters is the acceptance of the Flood Re model
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Online onlyDaily briefing: It's not all bad news for QBE
The company has announced up to 700 job cuts and reported 8% increase in net profits
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Online onlyDaily briefing: Will 2013 see a network revival?
This year has already seen a renewed push by broker network bosses to strengthen the model’s value
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Online onlyAviva weighs in on whiplash debate
Insurer announces plan to save the industry £1.5bn in costs, but not everyone is convinced
