Homeserve is implementing a new claims management software package. The home emergency services provider has chosen Guidewire Software's ClaimCenter system.

ClaimCenter will support claims handling in relation to home owners, commercial property managers and general insurance partners. It features real-time electronic claims analysis.

Ian Carlisle, chief operations officer at Homeserve, said: “ClaimCenter will transform the handling of UK property repair claims, which will help us smoothly and effectively grow our business. Our goal is to create customer solutions and a one-stop-shop. Guidewire ClaimCenter is an ideal fit for Homeserve and for the UK market.”