All articles by Lauren MacGillivray – Page 3

  • Claims

    What's it worth to you?

    2009-02-11T00:00:00Z

    Used cars are getting cheaper, which means insurers should look again at how they decide whether to write off a crashed vehicle. Lauren MacGillivray reports from an auction in Bedford

  • Online only

    Health insurance: the industry's dinosaur?

    2009-02-09T17:52:00Z

    Health check shows lack of innovation.

  • Markets & Risks

    Global risks

    2009-01-28T00:00:00Z

    The people who earn a living predicting risk are worriers at the best of times, writes Lauren MacGillivray. But after the thrashing the economy has taken, the experts looking at the risk landscape for 2009 are grimmer than ever.

  • In Business

    More than mind games

    2009-01-28T00:00:00Z

    How do you pick out the staff who have the potential to become executives? You could follow Amlin’s example and call in the psychologists. Lauren MacGillivray reports

  • Claims

    It’s not all your fault

    2009-01-28T00:00:00Z

    The industry’s image took a battering after the floods of 2007. But the blame was in part misdirected: a review of the UK’s flood defences found most of the problems were caused by a lack of co-ordination between agencies. Lauren MacGillivray finds out more

  • Markets & Risks

    Market: the UK legal 500

    2009-01-21T00:00:00Z

    OverviewLet AIG’s multi-billion-dollar write-downs and Aon’s £5.25m FSA fine be a lesson: if it can happen to them, it can happen to you. So you’d better make sure you have the best lawyer, writes Lauren MacGillivray.Claims are rising, and tougher regulation, insolvencies and restructuring have become bigger threats as the ...

  • Claims

    A lifetime of payments

    2009-01-14T00:00:00Z

    Personal injury claimants are turning their backs on lump sums in favour of annual – or periodic – payments. Lauren MacGillivray finds out why

  • Markets & Risks

    Insurance 2.0 on websites

    2009-01-07T00:00:00Z

    How to get the best from your online presence

  • Claims

    Game over

    2008-12-10T00:00:00Z

    The shadowy world of credit hire pits insurers against operators who will stop at nothing to get their fee. Lauren MacGillivray asks where next for the GTA. Illustration by Jonathan Edwards

  • In Business

    The mystery revealed

    2008-12-03T00:00:00Z

    To kick off our new section on how to run your company, Lauren MacGillivray enters the secret world of the mystery shopper – and we have a go at it ourselves

  • Markets & Risks

    Market: SMEs

    2008-12-03T00:00:00Z

    Our new Markets & Risks section kicks off with an in-depth look at small businesses

  • News Analysis

    The big score

    2008-12-03T00:00:00Z

    The Met’s plant intelligence unit – funded by insurers – has saved the industry £2m in eight weeks. Lauren MacGillivray and photographer Cecile Mella joined the hunt for stolen goods at Tilbury port

  • Features

    'We don't need to make draconian cuts'

    2008-11-19T00:00:00Z

    Zurich has taken a tough line on commission and consolidators for years. Dave Smith, boss of the broker division, says this gives the insurer more options than its rivals. Lauren MacGillivray reports.

  • News Analysis

    Under strain

    2008-11-12T00:00:00Z

    The World Health Organisation is predicting a flu pandemic in which more than 7 million people could die. No one knows when or where it will strike, but the message is clear: be prepared. Lauren MacGillivray reports on the implications for insurers.

  • Features

    Crisis, what crisis?

    2008-10-22T00:00:00Z

    The approaching recession holds no fears for David Sweeney, high net worth specialist at Sterling Insurance. He tells Lauren MacGillivray that he’s pushing ahead with his target of £100m premium by 2010.

  • Features

    The party's over

    2008-10-09T00:00:00Z

    The conference season has come to an end but the financial crisis that dominated the Labour and Tory gatherings continues to grab the headlines. Insurance Times explores the policies and debates that will affect your business.

  • News

    Zurich: don’t change pleural plaque law

    2008-10-09T00:00:00Z

    Insurer warns government over House of Lords decision.

  • Features

    Lead the way

    2008-10-01T00:00:00Z

    Without engineers – and the insurers who cover their work – there would be no bridges, airports or tunnels. Lauren MacGillivray went to the 2008 conference of the International Association of Engineering Insurers to find out more.

  • Features

    The personal touch

    2008-09-25T00:00:00Z

    Trevor Latimer is managing director of loss adjuster MYI, but he’s on the same on-call rota as his colleagues. He explains why to Lauren MacGillivray.

  • Features

    Step 1: catch a law firm ...

    2008-09-18T00:00:00Z

    Step 2: rake in the cash by offering solicitors’ services to your clients? Well, it’s not quite so simple. Lauren MacGillivray asks insurers and lawyers how the Legal Services Act could change the industry.