Lloyd’s insurer promotes claims manager Mark Graves

Mark Graves, Mitsui

Mitsui Sumitomo at Lloyd’shas promoted its claims manager Mark Graves to deputy head of claims.

He reports to head of claims Simon Catt.

In his new role, Graves will concentrate on large loss coordination and claims strategy development across the Syndicate 3210. He will also retain his current management responsibility for claims emanating from property, engineering and construction works classes of business.

Graves joined Mitsui from XL 10 years ago and was appointed claims manager in 2004.

Catt said: “It is always rewarding to be able to promote from within and I am, therefore, delighted to appoint someone of Mark’s professionalism and talent to the role of deputy head of claims.

“In his new role, he will work with me and the syndicate’s senior management team to set the claims department’s strategy and deliver a responsive service for our brokers and their clients.”