Aviva’s plea as businesses failing to prioritise safety around lithium-ion batteries

Many UK businesses are failing to prioritise safety around lithium-ion batteries, according to Aviva.

Data published by the insurer today (6 January 2025) showed that 54% had encountered an issue linked to lithium-ion batteries, which are commonly used in devices such as laptops, smartphones, e-bikes and power tools.

Figures also showed that 19% of businesses reported fires or explosions, 36% experienced overheating and 17% encountered smoking.

Among businesses that had encountered issues, 52% avoided overcharging, 51% used compatible chargers and 56% adhered to manufacturer guidelines for battery disposal.

However, only 47% regularly maintain charging equipment, while just 46% ensure well-ventilated charging areas. 

Meanwhile, only 45% used certified recycling facilities and just 44% have internal disposal protocols.

Aviva surveyed 501 UK businesses for its research.

Chris Andrews, director of risk management solutions at Aviva, said: “Lithium-ion batteries are critical to many modern technologies, but they carry inherent risks if not handled properly.

“Thermal runaway – where overheating triggers an uncontrollable fire – can make these incidents particularly severe and difficult to extinguish.”

Training gaps

Aviva also stressed that businesses should have regular training on how to use lithium-ion batteries.

The insurer said that while 93% of businesses that reported previous incidents had some form of staff training in place, just 41% conducted regular training on the risks associated with lithium-ion batteries.

Andrews said: “By training employees on safe handling, storage and emergency response, businesses can significantly reduce their exposure to battery-related incidents.

“Businesses must take proactive steps to address these risks.

“The consequences of neglecting proper safety protocols can be catastrophic, both in terms of financial loss and human safety.”