Axa confirms 58 roles impacted after merging commercial and retail arms

Axa has confirmed that 58 jobs have been impacted following the insurer merging its retail and commercial businesses earlier this year.

In March 2026, the firm created a new general insurance business, called Axa Insurance UK, which brings together its UK commercial and retail operations under a single leadership structure.

Unite the Union said on its website on 23 September 2026 that 60 employees in risk, conduct and governance across various sites in the UK have been put at risk of redundancy following the move.

In a statement sent to Insurance Times, an Axa spokesperson confirmed that 58 roles are impacted and that the insurer anticipates ”that almost all the impacted colleagues will be retained in newly created roles”.

They said: “Since the merging of our retail and commercial businesses earlier this year, we have taken a considered and forward thinking approach to keep our organisational structure efficient so we can continue to deliver exceptional service to our customers, brokers and distribution partners.

”We have announced changes in Axa Insurance UK’s first line risk, conduct and governance team that impact 58 roles.

”We anticipate that almost all the impacted colleagues will be retained in newly created roles within the team and we remain committed to ensuring our risk, conduct and governance activities are resourced effectively and with the appropriate expertise.”

‘New requirements’

Axa said that as one general insurance business, Axa Insurance UK will benefit from greater scale and resilience in response to market dynamics, a more holistic view of underwriting performance and portfolio management, as well as stronger alignment of platforms, processes and best practice.

The firm said it understood that changes in roles ”can be unsettling for colleagues and we are supporting our teams at this time”.

The spokesperson added: ”These changes are driven by the new requirements of the merged business.

”We have worked with Unite throughout and our priority is to create a stronger, more attractive organisation where colleagues can develop long-term careers.”