With part two of the whiplash reforms coming back into focus, the former CHO chair says the credit hire industry has ‘gone backwards’ and that ‘Covid has exacerbated’ the sector’s problems
The credit hire sector has seen “bad behaviours creep back into the industry” following the onset of the Covid-19 pandemic, according to Kirsty McKno, managing director of credit hire firm Cogent Hire, part of handl Group, and former chair of trade body the Credit Hire Organisation (CHO).
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