’We’re now in the middle of the biggest transformation that we’ve ever seen in the insurance industry,’ says vice president
“[We are] seeing a generation of businesses which are different to what they were before,” says head of SME
‘If managers aren’t thriving, the organisation won’t be either,’ managing director says
Managing director believes ‘a perfect storm’ of factors has impacted insurers’ service for their broker partners – however, the situation is ‘getting into a better place’
Repairers are key to the success of settling motor claims, but the sector continues to face significant challenges. Insurance Times asks industry leaders where firms can help
Simplification, consistency and delivering on promises must become a priority if insurers are to improve service levels for brokers, writes editor Katie Scott
The insurer warned the sector ‘must continue to evolve’
Industry experts tell Insurance Times about the recovery of broker schemes following the pandemic
It is one of a series of Covid-19 BI claims arising from the pandemic lockdown when businesses were forced to shut
The insurer’s insights reflect that UK travellers have ‘well and truly cast the shackles off post-pandemic’, says general manager
‘Robust risk management and business resilience strategies are critical to future-proofing supply chains,’ says co-author
Insurers investing in Covid-related research projects could be looking to reduce the long-term costs of future risks
Editor Katie Scott shares broker views around whether the UK really is running out of broker consolidation targets
As more technology giants announce mass staff layoffs, could the insurtech sector see a similar trajectory?
The last 12 months have been difficult and challenging for us all. But in extremely challenging conditions, we’ve seen just how resilient, agile and adaptable businesses can be. In the insurance industry, there’s been a clear increase of digital and technological adoption, with brokers and insurers alike taking the opportunity to accelerate existing plans.
Watch now