Analysis

Chris Rolland: ‘Doing the right thing’ as a competitive advantage

By 2024-09-09T07:00:00

Chris Rolland online

’That flight to quality that we’ve seen across the insurance industry in the past few years has become more important, especially in travel insurance,’ says chief executive

Travel insurance continues to be in the headlines, both in the past few years and more recently.

In July 2024, for example, the Financial Ombudsman Service reported that travel insurance complaints increased by 19% year-on-year for the period between March 2023 and March 2024.

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