Broker Direct and Proficient Insurance roll out data channel to support vehicle repairer networks
The pair’s long-term focus is to push more messages automatically to customers, to avoid policyholders having to proactively log in online or make a call
Broker Direct and its trading subsidiary Proficient Insurance is rolling out data sharing system CAPS as its preferred data channel for its entire vehicle repairer network in a bid to improve customer care and administration.
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