’His previous experience in leading transformational change in the pursuit of growth aligns perfectly with our ambitions,’ says chief executive 

Insurtech Broker Insights has appointed Tom Duke as its new chief operating officer, a statement released yesterday (23 May 2023) revealed.

Duke has worked at a variety of technology companies over the last 25 years and most recently was the chief information officer at advertising measurement firm TVSquared in Edinburgh.

In his new role, Broker Insights said Duke will apply his technical experience to the operational challenge of ensuring that as the firm grows into new markets, it continues to provide clients with a ”seamlessly smooth” onboarding and user experience.

Fraser Edmond, chief executive of the Dundee-based firm, said Duke’s experience would be “invaluable” as Broker Insights expands into the US.

“Tom arrives at Broker Insights at a crucial time for our company,” he added.

“His previous experience in leading transformational change in the pursuit of growth aligns perfectly with our ambitions.”

Valuable experience 

As chief information officer of TVSquared, Duke led on technical strategy and managed teams across the US and EMEA region.

His career has also seen him work as the operations director at Brandwatch and chief technology officer at iBAHN.

Duke also held senior-level positions at Memex, Orbital Software and Vision Consulting.

“His experience at TVSquared in handling cloud-based infrastructure internationally, whilst responding to ever-growing customer demand, will be particularly important,” Edmond added.

Broker Insights’ Vision platform has more than £2bn of commercial broker gross written premium, with £1.6bn from the UK’s regional commercial insurance market.

Speaking about joining the firm, Duke said: “Platforms like ours need to be capable of handling billions of data points, at high speed, to produce the best outcomes possible for our clients and their customers.

“To do that successfully, while growing the business at pace, you need to build great infrastructure around the product and excellent processes within the organisation.

“That combination of technical and operational challenges is hugely motivating for me and I have already been impressed by the vision and expertise of my new colleagues at Broker Insights and what they have achieved to date.”