Broker to automate NCD verification process

Northern Ireland-based Hughes Insurance has teamed up with LexisNexis Risk Solutions to automatically verify no claims discounts (NCDs) for motor insurance.

The partnership will see LexisNexis deliver instant verification of NCDs to the broker when a customer requests a quote, with the firm also able to see if this is being used on more than one motor insurance policy.

The process is made possible through LexisNexis’ NCD database, which has been developed to help streamline the quoting and onboarding process for insurance providers and their customers.

Hughes said it was making the move as it looks to reduce fraud and enhance customer experiences.

David Robinson, senior trading manager at Hughes, said: “By instantly verifying NCDs at point-of-quote, we can significantly improve our service and highlight potential discrepancies at an early point in the customer journey.

“We expect the automated process will drive both efficiency and effectiveness, giving us a cutting edge as Hughes works toward improving and enhancing its digital journey and securing competitive rates for its customers.”

Expansion

LexisNexis said that 95% of UK motor insurance policies use digitised proof of NCDs.

And the firm felt that by Hughes adopting its technology, the broker would bring more NCD data to Northern Ireland.

Shane McCabe, Ireland insurance strategic account manager at LexisNexis, said: “A greater level of data enrichment from LexisNexis will help to reduce such risks and the quote process is made more efficient by using digitised proof.

“We are pleased to have signed this contract with Hughes at the start of its data enrichment journey.”