Software Solved hires Rob Faulkner to lead the new division

Software Solved, a specialist data and software organisation, has launched a new insurance practice to offer risk management, underwriting, distribution and data visualisation solutions for insurers.

The business, which currently operates across the insurance, retail and logistics sectors, has hired Rob Faulkner to lead the new practice.

Faulkner has experience in business development, product management and marketing at prominent firms such as Aviva, Allianz, Brit Plc, JLT and Towergate Insurance.

He said: “I am delighted to be joining the Software Solved team and leading the insurance practice at this exciting time in the industry. Digital transformation is a key opportunity for insurance businesses, yet it can also be a daunting one.

“Our team’s unique experience in custom software and consultancy means we are with clients each step of the way in their modernisation.

“Software Solved is at the cutting edge in machine learning and data analytics platforms and this is where insurers can dramatically improve their operational efficiency and customer experience.”

Widening services

Software Solved has been working with global and national insurers, such as RSA Group, for the past 20 years, primarily focusing on digital transformation projects.

Moving forward, the business is exploring new ways for machine learning and artificial intelligence (AI) to support faster and more accurate risk assessment and to provide richer data analysis.

Lindsay Lucas, managing director at Software Solved, added: “We are thrilled to be launching our insurance practice and building upon our reputation for delivering expert data and software solutions in this sector.

“The insurance landscape is changing, from the way firms assess risk to the increasing volume of data at their disposal. Great customer experience is also now an expectation for insurers.

“Brokers and underwriters need the digital tools which support intelligent decision-making, leverages their data and improves the service for clients.

“We pride ourselves on delivering value-led software which meets this need and empowers firms to evolve in a competitive market. The team is committed to being transparent, authentic and collaborative with clients and this enables us to deliver unrivalled results.”