News

OIC portal could come under ‘further pressure’

By Jon Guy 2023-03-22T11:05:00

crash car cropped

’Access to justice for those injured in road traffic accidents must remain paramount,’ says specialist personal injury legal body

“Further pressure” could be mounted on a government portal designed to streamline whiplash claims as settlement times continue to rise, a specialist personal injury legal body has said.

The Chartered Institute of Legal Executives (Cilex) said the Ministry of Justice’s (MoJ) Official Injury Claims (OIC) portal was “far from perfect”, with ongoing monitoring needed to ensure the portal was – and remained – fit for purpose.

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