Insurance Times shares its shortlist selected from a record-breaking number of entries, following an initial judging process
The time has arrived to reveal this year’s Claims Excellence Awards, organised by Insurance Times – will your firm take the trophy home?
Claims performance is a vital metric for insurance firms and works as a key touchpoint between insurance professionals and customers seeking peace of mind in times of need.
Insurance Times’ Claims Excellence Awards acknowledge the work of trailblazing firms in the UK claims sector – spanning across areas such as claims management, training and customer care.
A grand, record-breaking number of entries were submitted for this year’s awards.
The winners will be revealed during a celebratory ceremony at the Royal Garden Hotel, London, on the 25 May 2023.
Insurance Times would also like to thank the sponsors of the Claims Excellence Awards 2023 – Hiscox and Innovation Group
In no particular order, the finalists are:
Claims Achievement Award
ARAG plc
Brooklin Claims Consultants
EIS and Esure
FloodFlash
Lloyd’s and Vitesse
National Claims
Claims Achievement Award – Broker
Clegg Gifford and Co
Miller Insurance
Romero Insurance Brokers
Claims Product Solution of the Year – Claims Management
Davies
GHG Solutions
Sedgwick and Typhoon8
Claims Product Solution of the Year – Insurer
ARMD
Ecclesiastical Insurance
Esure and EIS
Hiscox UK
Zurich Insurance Company
Claims Product Solution of the Year – London Market
Brit
DOCOsoft
Lloyd’s and Vitesse
Claims Product Solution of the Year – Motor
Bridgetech Automotive
Corporé
Horwich Farrelly (Car Wash)
Nuvalaw in joint venture with Trust Arbitration
VisionTrack
Claims Product Solution of the Year – Technology Supplier
Alphatec Software
Bdeo
CPP Group and Blink Parametric
RDT
RightIndem
Claims Service Solution of the Year – Claims Managment/Law Firms
Belvedere Mead
DWF Law
GHG Solutions
Horwich Farrelly (Car Wash)
Horwich Farrelly (HOLT)
Sedgwick
Claims Service Solution of the Year – Insurer/Broker
Beazley
Hiscox UK
Lloyd’s and Vitesse
Marsh
Travelers Management
Claims Team of the Year – Broker
Clegg Gifford and Co
Collingwood Business Solutions
Romero Group
The Plan Group
Tysers - film and TV claims team
Claims Team of the Year – Insurer
Aviva
Beazley
Hiscox UK
NFU Mutual (credit hire team)
NFU Mutual (Third Party Assist)
Vetsure
Zurich Insurance Company (motor expert team)
Zurich Insurance Company (personal lines express property claims)
Claims Training Excellence Award
Beazley
Clegg Gifford and Co
Direct Commercial
Hiscox UK
London Market Joint Ventures
Markel UK
Zurich Insurance Company
Commercial Lines Claims Excellence Award
Brit
FloodFlash
Markel UK
Credit Hire Solution of the Year
AX
Bridgetech Automotive
NFU Mutual
Customer Care Solution of the Year – Insurer
FloodFlash
Hiscox UK
Zurich Insurance Company
Customer Care Solution of the Year – Supplier
Countrywide Hearing
CPP Group and Blink Parametric
Financial Services Compensation Scheme
GHG Solutions
National Claims
Fraud Solution of the Year
Aioi Nissay Dowa Europe and Mind Foundry
Aviva
Aviva and DWF Law LLP
Charles Taylor
Horwich Farrelly (Car Wash)
Keoghs
Sedgwick
Sentiance
Legal Claims Management Team of the Year
DWF Law LLP
Indemnity Legal
Keoghs
RPC
Strata Solicitors
Third Party Claims Management Team of the Year
C Lewis and Company
Charles Taylor
Charles Taylor (Ukraine Team)
Innovation Group
Orchard Administration
Sedgwick and Simply Business
Winn Group
Claims Champion of the Year (nomination only)
Hannah Anderson – Trinity Claims
Laure Andre – ETA Insurance
Jodie Kay – Auger
Phil Maxwell – Unicorn Underwriting
Billy Hinken – Pen Underwriting
Glenn Stevens – Hiscox UK
Tickets to the glamorous awards ceremony are available to buy now. For more information, click here.
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