Norwich Union (NU) is suing 28 people after uncovering an alleged £1.5m fraud involving a member of its staff.

Carol Birrell from the Southend-on-Sea office is named as the only NU employee involved.

It is believed that she was inflating claims and keeping the excess cash over a period of ten years. NU froze her assets after discovering money had disappeared. She was suspended from her job and then dismissed.

An NU spokesman said: "We decided to act because we needed to freeze her assets in order to get the money back. No policyholders' money is at risk."

The defendants were named in a High Court writ. Most are from the Liverpool area, where Birrell has a home. The case is being investigated by Merseyside Police.

NU is investigating how the deception happened and plans to use the findings to tighten security.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

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