Loss adjuster Crawford & Company has clinched a long-term contract to handle subsidence claims for Lloyds TSB.

Crawford's National Subsidence Unit was opened in 1999 to offer a complete service package for insurer's claims needs. The package was developed to cut back claims expenditure and claims lifecycles.

As a result, Crawford says that claims backlogs are being reduced.

Homeowners are being provided with detailed technical reports on their claims, so they are less inclined to query a final claims decision.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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