Bank scraps paid-for accounts, leaving customers without cover

finance pension fund scheme trustee magazine investment training

About 300,000 Santander customers are being shifted from their paid-for current accounts to free ones, and stripped of benefits such as insurance cover, the Guardian reports.

The high street bank has decided to discontinue its paid-for accounts, after ditching new packaged accounts last year.

Five accounts with monthly fees ranging from £10-£20 are affected, and after 19 October account holders will be moved on to Santander’s Everyday current account and will no longer pay a fee.

The changes mean that many people will be forced to find cover elsewhere from 19 October.

Santander said the decision was not because of regulatory changes, adding: “The changes currently being communicated to customers will simplify our current account range, reduce errors and complaints and give a better service to customers.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics