All The market articles – Page 12
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News Analysis
Ransomware surge could see cyber become next Covid-related crisis
Cyber-linked business interruption cover ’should be viewed as vital’ as research confirms that 17% of UK businesses have experienced more cyber attacks since Covid-introduced homeworking measures
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IT Interview
Matt Connolly: Insurtech M&A takes ‘upward swing’ as pandemic bolsters digital transformation
Sønr’s chief executive predicts that insurtech M&A will double in 2021 – so far, 45 deals have been completed in the first six months of the year
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Features
The Big Question July – August 2021: With mental health in mind, what should the insurance industry consider as staff return to the office post-lockdown?
With lockdown restrictions easing, many people are no longer working from home. With employees’ mental health in mind, Insurance Times asks the sector what it should consider as staff return to the office post-pandemic
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IT Interview
John Fowle: Time to focus on core relationships and ‘deliver on our promises’
Following Chaucer Group’s acquisition by China Re in 2018, now ‘is the time for growth’ says chief executive
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IT Interview
Paul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive
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Features
Top insurers and brokers for customer experience revealed
While motor insurers battle it out for first place when it comes to customer experience, Insurance DataLab showcases the impact of poor complaints handling on CX, analysing whether brokers or insurers have the upper hand statistically
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IT Interview
Mark Pierce: HNW sector experiencing claims cost uptick due to ‘sharp increase in building costs’
However, the sector is already returning to in-person visits so clients can access ‘the hands-on, professional approach and experience of an adjuster’
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IT Interview
Scott Egan: There will be ‘no radical about-turns’ in RSA’s strategy following Intact takeover
Instead, RSA’s new owners will help the insurer ‘accelerate our plans’ around ‘outperformance’
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Features
Price walking proposals ‘eclipsed’ fair value impact on SME insurance
Brokers still have a lot to discuss ahead of implementing the FCA’s proposals on fair value this year, including considerations around commissions
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Features
The Big Question June 2021: What steps are insurance firms taking to combat climate change?
ShareAction’s latest data revealed that insurance companies are failing to use their influence to fight climate change. In response to this and in recognition of World Environment Day this June, Insurance Times asks insurance businesses what action they are taking to reduce damage to the planet
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Features
Data enrichment is a ‘great opportunity’ for insurers to ‘sharpen their pencil’
Moving past the pandemic, industry improvements will be data led, says analytics company
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Features
Top five insurers ranked on underwriting performance – which is the most profitable?
The latest analysis of insurers’ SFCRs for 2020 has revealed that being the biggest business is not always best. Insurance Times and Insurance DataLab take a closer look at the financial results from the five biggest underwriters…
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Features
Brokers continue to look to carriers as they seek senior staff
The arrival of Aviva’s former chief distribution officer Phil Bayles at Ardonagh Advisory is the latest in a line of senior insurance figures that have moved from carrier to broker
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Features
Covid uncertainty connected to premium finance uptick
Following a collaborative research project between Close Brothers Premium Finance and Insurance Times, two experts discuss how finance options could be vital post-pandemic as businesses consider their cash flow
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Features
New premium finance rules – what does it mean for the industry?
Brokers are going ’to have to change the way they do business’ around premium finance following the FCA’s pricing reforms, says insurance premium finance chief executive
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Features
Covid-19 creates new risks as staff return to the workplace
As the UK prepares for a return to the workplace, insurers are faced with demands from employers for advice on a range of emerging risks that will accompany the new normal post-pandemic
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Features
C-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’