All The market articles – Page 11
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Features
Underwriters ‘better make the right automation choice’ or risk ‘serious systematic error’
Insurance Times explores how underwriters can successfully use automation, highlighting the challenges and benefits to be aware of
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Features
Travel resumes post-lockdown – but what is the impact on fraudulent holiday sickness claims?
In the past, fake holiday sickness claims cost the travel sector ‘hundreds of millions of pounds’. Will coronavirus now contribute to this as holidaymakers once again venture outside the UK?
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Features
Space tourism launches opportunities for insurance market
Due to being ‘at the very start of space tourism’, there is currently ‘a lack of data’ to inform underwriting – but there is demand for cover from ultra high net worth travellers
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Features
Briefing: Will ADS safety rating put brakes on government’s automated driving push?
Industry commentators still have questions around the safety of technology such as ALKS, however the UK government is eager to have automated driving on Britain’s roads this year
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Features
How tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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Features
Electric vehicles prompt drive for data as underwriters define approach
The appeal of electric vehicles is on the rise - as are the numbers of these cars on the roads – but a lack of data and expensive repair costs are testing the industry’s response
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Features
Insurance sector must tap into ‘powerful tool’ of PR to repair reputation
The Covid-19 pandemic hit the industry’s reputation hard – now, the sector is scrambling to get to grips with expectation gaps and marketing in a bid to boost customer relationships
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Features
Insurance sector still to demonstrate ‘meaningful change’ around diversity and inclusion
The Dive In 2021 festival will reveal a ‘big pool of talent that people don’t realise they are not tapping’
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Features
Top five Lloyd’s managing agents fall to underwriting loss as Covid hits hard
Insurance DataLab gets behind the numbers of Lloyd’s largest managing agents exclusively for Insurance Times – the stats show that coronavirus-driven losses are still sucker punching businesses
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Features
Insurance industry witnesses ‘large drop in appetite for terrorism cover’
While some companies are ‘burying their heads in the sand’, there is an opportunity for brokers to ‘play a critical role in educating their clients’, adds Burns and Wilcox head of terrorism
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IT Interview
Tim Bailey: ‘Consistent investment’ in efficiency and service has driven Zurich’s H1 success
UK chief executive adds that broker partnerships ‘have been working exceptionally well for the first half of the year’
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Features
The Big Question September 2021: How can the insurance industry best marry technology and a human touch?
Automation in the insurance sector is booming as many businesses continue to invest in digitalisation. Insurance Times asks how the industry can effectively combine technology and a human touch
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News Analysis
Spoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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Features
Brokers embrace consolidation talent fallout
Opportunities are afoot for independent brokers to secure the cream of the crop in broking talent as consolidation tsunami leaves talent ‘deeply disenfranchised’ with new ownership
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IT Interview
Incoming Hiscox chief executive Aki Hussain sees ‘opportunities everywhere’
Despite handing over the reins, Masojada confirms he won’t be completely exiting the insurance market come January 2022
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News Analysis
Ransomware surge could see cyber become next Covid-related crisis
Cyber-linked business interruption cover ’should be viewed as vital’ as research confirms that 17% of UK businesses have experienced more cyber attacks since Covid-introduced homeworking measures
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IT Interview
Matt Connolly: Insurtech M&A takes ‘upward swing’ as pandemic bolsters digital transformation
Sønr’s chief executive predicts that insurtech M&A will double in 2021 – so far, 45 deals have been completed in the first six months of the year
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Features
The Big Question July – August 2021: With mental health in mind, what should the insurance industry consider as staff return to the office post-lockdown?
With lockdown restrictions easing, many people are no longer working from home. With employees’ mental health in mind, Insurance Times asks the sector what it should consider as staff return to the office post-pandemic
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IT Interview
John Fowle: Time to focus on core relationships and ‘deliver on our promises’
Following Chaucer Group’s acquisition by China Re in 2018, now ‘is the time for growth’ says chief executive
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IT Interview
Paul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive