Highest figure ever, says ABI, which says households are still underinsured

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UK insurers have this year paid out an average of £77m in claims every day, the highest figure ever, according to figures from the ABI.

And while almost £8.2m of that is paid out every day in domestic claims to repair homes and replace contents, still 24% of all UK households don’t have contents insurance, the ABI revealed in its Key Facts 2015.

“Insurance means that people and businesses are not alone and have peace of mind to go about their daily lives,” ABI director general Huw Evans.

“As the largest insurance market in Europe and third largest in the world, the UK industry makes a vital contribution to the economy, in addition to the individuals it helps on a daily basis,” he said.

“However, there is some work to be done to build confidence in products, tackle underinsurance and help more people understand the value of protecting themselves.”

Daily payouts by insurers include:

- £27m to motorists to repair vehicles and cover injury claims.

- £13m in property claims, including £8.2m to homeowners and £4.7m to businesses.

- £9m on protection policies, such as critical illness, income protection and life insurance.

- £9m to businesses for commercial liability claims, such as employers’ liability.

- £9m in accident and health claims.

- £7m to help private health insurance customers receive medical treatment.

- £1.6m to pay for medical treatment for pets.

- £1m to travellers under travel insurance who needed medical help away from home.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.