Global broker Willis Holdings has chosen software firm FileNET to supply its new enterprise content management platform.

The $2m software deal is part of Willis' investment in a Global Service Platform to 13,000 Associates. Willis envisages that the platform will allow users to share documents to improve customer service.

Joe Plumeri, Willis chairman said: "The initiative is part of our strategy to be the world's greatest broker, through investment in world-class systems, recruitment and training."

Willis is hoping that the NET platform will become a central component of its Global platform.

Plumeri added: "The new global system will improve departmental and geographical communications, thereby improving quality and reducing transaction costs."

Topics