Claims Direct is to re-brand three of its 14 Claims Express shops in the first step towards merging the network with the personal injury claims group's direct business.

The re-branding exercise will take place this weekend and involves Claims Express outlets in Croydon, Palmers Green (north London) and King's Heath, Birmingham.

John Kearns, director of retail at Claims Express, said the move was triggered by Claims Direct's higher profile in the uninsured loss recovery market.

Claims Express also plans seven new high street shops in the north west, Essex, the midlands and London by August 31.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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