Personal Lines

Jon Walker, Axa

IT Interview

Jon Walker: Crafting restructured Axa Insurance UK to be ‘bigger, broader, bolder’ in next three-year strategic cycle

2026-06-09T07:00:00+01:00By

New chief executive is dotting the i’s and crossing the t’s of insurer’s upcoming strategic priorities – this includes greater adoption of AI and the possibility of staff streamlining

race, leading the way

News Analysis

Claims and customer outcomes reshape insurer placement decisions

2026-06-04T07:00:00+01:00By

A new report from Insurance DataLab has collated claims, complaints, solvency and underwriting data into a single framework designed to give brokers a broader view of insurer performance

BSS 2025/26

flood

News

Flood Re launches learning module to support claims initiative

2026-06-03T13:00:00+01:00By

‘With flood risk increasing the need to ensure there is an army of skilled and informed PFR practitioners at the ready has never been more urgent,’ says director

Launch

News

Markerstudy unveils dedicated personal lines broking arm as distribution business reshaped

2026-06-03T10:25:00+01:00By

’We have ambitious plans and I’m excited to be spearheading this transformation,’ says chief executive

aichat

News

Aviva expands ChatGPT insurance offering

2026-06-02T10:47:00+01:00By

‘This is another step in growing consumer awareness of protection insurance by making our products more accessible to customers in the ways that suit them,’ says managing director

rebrand

News

Defaqto launches rebranded Market Pricing business

2026-06-01T10:30:00+01:00By

‘By aligning the business with the Defaqto brand, we are creating a clearer and more unified proposition for insurers seeking trusted insight,’ says director

Untitled design - 2026-05-27T143422.777

News Analysis

Briefing: The story of my parents’ dog – and why CMA vet reforms are imperative

2026-05-28T08:00:00+01:00By

Veterinary fees have risen sharply in recent years and have become unpredictable for the insurance industry

Glyn and Vicky 1

News

Biba 2026: Allianz seeking pricing transformation to support brokers in ‘challenging’ personal lines market

2026-05-22T07:00:00+01:00By

’It’s even more important that we get down to that level of granularity, utilising brokers’ data, to make sure that we can help support volume where we can while profitability is under challenge,’ says managing director for personal broker

business launch, lightbulb

News

Allianz UK deepens Asda ties with home and motor insurance launch

2026-05-21T12:00:00+01:00By

’This collaboration underscores the success of our multiparty distribution strategy and commitment to delivering innovative insurance solutions,” says managing director

DMHome

News Analysis

Shopping and switching rates continue to fall among home insurance customers

2026-05-21T07:00:00+01:00By

New data from Consumer Intelligence reveals that home insurance policyholders’ shopping and switching behaviour has fallen to record low levels over the past two years, though some evidence indicates that trend may be changing

pavedgarden

News

Paved gardens raising surface water flood risk – Flood Re

2026-05-20T14:00:00+01:00By

‘Hard surfaces like our driveways and rooftops disrupt the natural hydrological cycle and stop water soaking in,’ says professor

travel insurance policy

News

Open GI teams up with MGA to launch integrated travel proposition for brokers

2026-05-20T12:32:00+01:00By

’By working closely with Open GI, we’ve delivered an integrated solution that removes operational friction and allows brokers to trade travel insurance in the same way they trade other personal lines products,’ says managing director

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