Artificial Intelligence
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News Analysis
TechTalk: Agentic AI presents a sink or swim moment for insurance sector
The rise of agentic AI is the world’s next major technological shift – but can the UKGI sector grasp the opportunity this tool presents?
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News Analysis
Briefing: What is the real blocker to innovation in UKGI?
As a clue, it is not technology that is hampering creative innovation and new ideas in the UK general insurance industry
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News
Over one-third of London market firms use AI, but concerns hinder adoption
‘We have a chance to consider how the complexities of the London specialty market can be a magnet, rather than a barrier, for deployment of intelligence as a service’ says consultant
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News
CII urges accountability for AI decision-making in insurance sector
The professional body emphasised that insurance ‘professionals should always be prepared to take accountability for the outcomes created by AI’
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News
AI usage in insurance is an ‘evolution, not revolution’ – Hiscox
Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes
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News
Brokers increasing interest in digital automation and GenAI – Aviva
’We will continue to work with our brokers and leverage the promise of digital technology to ensure we meet the needs of our business customers,’ says innovation director
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News
Broker Insights updates decision intelligence platform
‘Our primary focus has been on creating a scalable, unified infrastructure that supports rapid future development,’ says chief executive
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IT Interview
Ant Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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Webinar
Watch: TechTalk Live webinar in association with Hiscox
In this webinar, expert panellists joined editor Katie Scott to discuss how the industry can enhance efficiency and performance using artificial intelligence (AI).
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News
Resilience, AI and innovation crucial for insurance firms’ survival – Alpha FMC
‘Sustainable growth will rely on balancing technological advancement with trust, customised solutions and regulatory adaptability,’ says global head
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News
Insurance Times to host first TechTalk webinar TODAY
Experts will discuss how the industry can enhance efficiency and performance using artificial intelligence
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News Analysis
Briefing: Biba’s conference agenda lands – answers will be sought in sessions
The conference agenda of Biba’s flagship event in May will dive into topics that are at the heart of organisational success or failure – attending brokers will be listening hard to gain business benefits
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News
Insurtech launches AI suite for pricing and underwriting workflows
’Work like pricing model builds, which once took weeks or even months, can now be completed in minutes,’ says chief executive
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News
Generative AI could enable 71% of working hours in the insurance sector
‘Generative AI offers a compelling opportunity to create efficiencies and significant growth across the insurance sector in the UK,’ says insurance lead
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News
Donaldson’s new Ardonagh role revealed as broker launches global data and technology arm
The new unit will make the most of robotics, machine learning and data enrichment
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News
Human interaction still worth the cost – Gallagher’s Stephen Rhee
’Economically, it makes sense to push interactions to a bot but, from a retention standpoint, you can be too digital,’ says global chief digital officer
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News
Insurance firms built on ‘an AI substrate’ will thrive – Lemonade’s Daniel Schreiber
‘Our customer satisfaction scores go up every time we move something from humans to AI,’ says chief executive
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News
Insurance Times launches 2025’s exclusive Digital Adoption Report
Insurance Times has once again teamed up with software house Applied Systems to explore digital trends, risks and opportunities impacting UKGI
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News
Allianz UK to deploy digital developments in 2025’s Q2
Chief executive confirms that insurer’s new platforms are driven by desire to be ‘increasingly efficient and simple’ for brokers to trade with
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News
Zurich updates Innovation Championship programme to scout for problem solving startups
Insurer introduces ‘venture client engine’ element to collaboration scheme, looking to build ‘eye to eye’ partnerships with startups