Artificial Intelligence

AI and fraud

News Analysis

Agentic AI removes ‘barrier’ for fraud investigators across different insurance lines

2026-10-23T07:00:00+01:00By

’When you change the dynamic on how much time somebody needs to spend on an investigation or the fidelity with which they can find things, what you’re actually changing is the throughput of the system – the output benefit of prevented fraud,’ says technology leader

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News

1st Central launches agentic AI motor insurance proposition

2026-10-21T12:00:00+01:00By

‘It could reduce the time customers spend managing their insurance by around 40 per cent,’ says chief executive

awards 2

IT Awards 2026

Insurance Times Awards 2026: Finalists for the Excellence in AI award announced

2026-10-21T10:00:00+01:00By Insurance Times

Six firms are competing for the Excellence in AI category

Adam Harper, CII

News Analysis

Briefing: When AI makes the recommendation, who owns the judgement?

2026-10-21T08:00:00+01:00By

Adam Harper, CII executive director for strategy, advocacy and professional standards, explains how AI development will not remove the need for human judgement and expertise

puzzle M&A blocks

Sponsored Content

How AI is forcing insurers, software vendors and advisors into new roles – Acini

2026-10-20T14:00:00+01:00By Arek Baran

Sponsored content: Arek Baran, head of Guidewire practice at Acini, discusses the impact AI is having on the work required from insurance professionals

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News

EC-Council acquires Cyber Insurance Academy

2026-10-20T12:00:00+01:00By

’Together, we can help build the technology fluency the insurance industry increasingly needs as cyber, AI and emerging technologies reshape the risk landscape,’ says group chief executive

FCA regulations

News

FCA plans to be ‘agentic’ regulator and shift to AI supervision

2026-10-20T09:30:00+01:00By

’Part of our work to become a smarter regulator means developing our future as an agentic regulator, using the same technologies reshaping our markets to make ourselves sharper, faster and more effective,’ says chief data, information and intelligence officer

artificial intelligence

Webinar

WATCH: Insurance Times’ making agentic AI work for the investigator webinar

2026-10-16T11:30:00+01:00By Insurance Times

Held in association with Shift, the webinar explores what agentic AI means in practice for fraud investigation

Martin Schultheiss

IT Interview

Martin Schultheiss: Uinsure ‘redefines’ culture as AI produces ‘significant productivity gain’

2026-10-16T07:00:00+01:00By

’We have redefined our culture as a business. It used to be suits and trainers, we now call it suits, trainers and cool tools,’ says group managing director

webinar zurich

News Analysis

‘It’s not about robots’ – Zurich says technology should remove friction, not judgement

2026-10-13T07:00:00+01:00By

Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims

online person

News

Brokers warn PCW and ChatGPT quote declines risk convincing consumers they are ‘uninsurable’

2026-10-12T10:07:00+01:00By

‘For a customer, reaching the end of a quote journey without an offer can feel like being told their home cannot be insured,’ says managing director

fraudster on the phone

News

Insurers risk ‘automating vulnerabilities’ at scale as fraudsters exploit phone channels

2026-10-08T06:00:00+01:00By

The industry is starting to see ’the emergence of omnichannel’ where fraudsters are playing the fraud vulnerabilities of digital and non-digital channels off each other, says director

Cyber

News

CFC upgrades cyber cover as attacks increasingly target business leaders

2026-10-07T12:57:00+01:00By

‘Cyber attacks no longer stop at the organisation’s network,’ says head

Philippe Speech 1

News

FERMA president urges risk professionals to challenge insurance cycle status quo and address AI paradox

2026-10-06T09:45:00+01:00By

Association leader encourages event attendees to ’take risks’ and ’be open to leaving your comfort zone’

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