Artificial Intelligence

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Insurance Times Advent Calendar: John Milliken

2025-12-04T11:00:00+00:00By Insurance Times

For the fourth day of Advent, John Milliken, chief executive at Defaqto, reflects on the rise of AI and how it might change the industry in years to come

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IT Awards 2025

Insurance Times Awards 2025: Aon ‘transforms’ client service with AI-driven risk analyser tools

2025-12-03T11:00:00+00:00By Insurance Times

Rob Kemp, head of UK commercial risk at Aon, talks about his firm’s entry to the Insurance Broker of the Year category

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IT Awards 2025

Insurance Times Awards 2025: Intact Insurance on handling claims ‘proactively and ethically’

2025-12-02T16:43:00+00:00By Insurance Times

Andy Flower, director of claims analytics at Intact Insurance, speaks about his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Konsileo on how AI is ‘empowering brokers’

2025-12-02T16:34:00+00:00By Insurance Times

Peter Henderson, co-founder and chief operating officer at Konsileo, speaks on his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Scrub AI on solving ‘long-standing’ market problem

2025-12-02T15:55:00+00:00By Insurance Times

Alex Ley, chief executive and co-founder at Scrub AI, explains his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Finalists for the Excellence in AI award announced

2025-12-02T15:30:00+00:00By Insurance Times

Eight firms are competing for the Excellence in AI category at the Insurance Times Awards

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IT Awards 2025

Insurance Times Awards 2025: Sprout.ai presents ‘benchmark’ for AI in insurance

2025-12-02T15:30:00+00:00By Insurance Times

Roi Amir, chief executive at Sprout.ai, discusses his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Chase Heptons highlights AI pricing tool Percy

2025-12-02T12:05:00+00:00By Insurance Times

Alison Wood, director at Chase Heptons, speaks on her firm’s entry to the Excellence in Technology – Broker category

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IT Interview

James Nicholson: What to keep an eye on in the claims sector for 2026

2025-12-01T08:00:00+00:00By

With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience

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News

Allianz to cut up to 1,800 jobs in travel insurance sector

2025-12-01T07:00:00+00:00By

The cuts are likely to impact positions in call centres the hardest, as AI increasingly replaces manual processes

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IT Awards 2025

Insurance Times Awards 2025: Paymentshield devises campaign to promote referral service based on advisor feedback

2025-11-28T15:30:00+00:00

Jennifer Ripley, head of marketing at Paymentshield, highlights why her firm should take home the Marketing Campaign of the Year prize from 2025’s Insurance Times Awards

James Fowle

IT Awards 2025

Insurance Times Awards 2025: Acorn highlights AI-led approach to fraud mitigation

2025-11-26T11:30:00+00:00

James Fowle, head of group fraud and claims strategy at The Acorn Group, speaks on his firm’s entry to the Excellence in Fraud Mitigation category

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News Analysis

The Big Question: What will industry innovation for UKGI look like in 2026?

2025-11-26T08:00:00+00:00By

During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?

Gerry Goodwin

IT Awards 2025

Insurance Times Awards 2025: FintechOS reveals strong insurer uptake of its AI claims proposition

2025-11-25T19:00:00+00:00

Gerry Goodwin, vice president for insurance in Western Europe at FintechOS, speaks about his firm’s entry for the Excellence in Claims Technology award

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