Data company to help insurance firms tackle FCA vulnerable customer mandate
The insurance intelligence provider is the first to partner with the not-for-profit data company
Fraud Charter: Online Injury Claim portal could be ‘fraud hotbed’ but figures down
The data from the new OIC portal could be a ’real positive’ for the insurance industry, but it needs to be handled with care
In Focus: Data is a ‘hygiene factor’ for MGAs, but claims handling lagging behind technological curve
The insurance industry is sitting on mountains of data – used wisely, it could be the silver bullet that makes an MGA successful
Q&A: Brokers can work smarter by using data enrichment – LexisNexis Risk Solutions
Carla McDonald, senior vertical market manager at LexisNexis Risk Solutions, tells Insurance Times about the importance of standardising advanced driver assistance systems (ADAS) to help analyse claims
Handl Group’s Corporé sparks mental health treatment focus in the personal injury market
The NHS digital tool will enable injured insurance customers to benefit from psychological support following an accident
How tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
‘There are definitely issues’ with getting claimants to use the OIC portal – Axa
The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss
Zurich Insurance UK signs three-year green parts deal with vehicle recycling company
The partnership aligns with Zurich’s ambition to ‘embed sustainability across our business’
Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
How insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
New EU speed limiter tech could hit UK car insurance prices
Insurance premiums ’could be reduced’ if new technology succeeds in cutting down the amount of accidents on UK roads, says aggregator Confused