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Ask the ExpertCyber is a reputational disaster waiting to happen - Mactavish CEO
Mactavish chief executive predicts a world where the reputation of cyber insurance “gets worse” if the placement remains “not good enough”
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Brexit and advancing technology inflating claims cost already
Allianz head of claims Graham Gibson also says smaller repair shops may have to succumb to consolidation to survive
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Expert View: Insurance UX - Why insurance companies need to improve user experience ASAP
When you compare the user experience of insurance to that of retail, insurance is miles behind. Nick Mercer, UK sales manager at Loqate outlines what the industry needs to do to master the user’s experience
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Correspondent: e-Trading Standards – enabling rapid and unrivalled market reach for insurtechs
Steve Waller, standards product manager, Polaris UK, on why digital standards are more important than ever
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AIG Expert View: On the road less travelled
The modern workforce is on the move. A comprehensive threat response product is needed to keep your people safe from a growing range of travel threats. By Ian Robinson, head of UK personal insurance, AIG and Jon Gregory, global head of crisis solutions, AIG
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How do you cope with a hard professional indemnity market?
In an industry that relies so much on people, relations between broker, client and underwriter are everything. But in a hardening market, those relationships are more important than ever, writes Richard Webb, director, Manchester Underwriting Management
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February Big Question: Could the increasing demand for cyber insurance see it becoming compulsory in the future?
Some of the top experts in the world of cyber insurance analyses the possible future of this growing product, with the risk that comes with it
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The Digital Age of Insurance: five Reasons to Become a Digital Broker
Reid French, chief executive of Applied Systems, on what it takes to be a digital broker – and the benefits for a firm and customers
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Expert View: Modernising leisure park insurance
Leigh Kendall, chief executive of Leisureinsure on how cover for theme parks, adventure parks, fairgrounds and zoos is being brought into the digital age Modernising leisure park insurance - Leisureinsure, Leigh Kendall
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Five questions with... chief executive at ECIC, Richard Forrest Smith
What has happened since Markel bought ECIC? What is happening in the contracting market? And what effect will Brexit have? ECIC chief executive answers all
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Expert View: Don't allow fraudsters to be the real winners of latest whiplash reforms
Director at Carpenters Group, Donna Scully reflects on the latest Insurance Times Fraud Charter, and the price of violent CMCs
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Expert View: In disruptive times, suppliers must think like partners
Adam Lovelock, assistant vice-president, insurance replacement sales division at Enterprise Rent-A-Car, writes how partnerships are key to keeping afloat during disruptive waters
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Insurtech and Polaris: a natural pairing
So what could Polaris, a 25 year-old, established industry initiative, have to offer insurtechs - companies that are seeking to challenge incumbents and turn current insurance practices upside down? Well quite a lot as it happens, says Martin McLachlan, managing director, Polaris UK
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Expert View: For whom the bell tolls
Recent news from Lloyd’s confirmed something we’ve known for some years – that UK professional indemnity is one of the three worst performing classes in the London market, Nick Bender, joint managing director at MGB Insurance Broker writes
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Expert View: Diversity and inclusivity in insurance - the change lies with you
“Embrace diversity, foster inclusivity, promote change within your own organisations” writes PremFina chief executive, Bundeep Singh Rangar
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December 2018 Big Question: What is coming in 2019?
The biggest names in the industry give their predictions for what lies ahead in the next 12 months
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Expert view: Civil Liability Bill – be careful what you wish for
The forthcoming Civil Liability Bill might not quite turn out to be the panacea that some seem to think it will be, says Donna Scully
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Expert view: In a changing market, we can all still make a difference
Despite falling rates and a tick box mentality among customers, there is still a role for experienced brokers and underwriters to play, says Alan Dixon
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Expert view: The cost saving technology for commercial lines is already here
VisionTrack’s Simon Marsh on how to choose the best insurtech firm to partner with
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Expert view: Smartphones are set to become even smarter
The increasing sophistication of mobile devices and corresponding rise in their value is making smartphone cover a key purchase – and an opportunity for brokers, writes Ross Barrington
