Poll results reveal mobile phone is most important item in the event of a breakdown
AXA Assistance has launched a new motor breakdown app for iPhones and Android phones.
The app includes a self-diagnostic system that helps customer establish the anticipated cause of a fault and uses GPRS technology to help locate the stranded motorist’s exact position.
The launch follows the results of an AXA survey on breakdown tools in which 92% of people said their mobile phone was important but only seven out of 10 respondents said a jack and six out of 10 said jump leads.
AXA Assistance sales and marketing director, Kelly Ward, of said: “In the event of a breakdown, all the stranded motorist wants is for the problem to be resolved as quickly as possible with minimum fuss and inconvenience.
“Our survey shows a real acceptance of the role of technology to help in difficult circumstances. By creating the app, AXA Assistance aims to reduce stress and speed up the repair or recovery process.”
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
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