She replaces Stephen Card

Lloyd's of London

Charles Taylor has appointed Luisa Barile as chief executive of Charles Taylor Insurance Services.

She succeeds Stephen Card who has been appointed to the new role of insurance support services director. Card will be responsible for driving new business growth and managing client relationships for CTIS and Charles Taylor’s technology services.

CTIS provides outsourced managed claims and back office insurance services to the Lloyd’s, London and international insurance markets.

Barile joined Charles Taylor in 2014 as chief operating officer of non-life insurance support services.

She previously worked for McKinsey & Co, serving clients on strategy, marketing and organisational behaviour topics and at Beazley as operations manager.

“CTIS has developed rapidly in recent years with the introduction of our claims technology and elective claims services, together with growth in our static claims and run-off management services,” said Charles Taylor chief executive David Marock,

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.