Claims – Page 13
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NewsABI warns of costly burst pipe claims as cold weather hits
’Cold weather can lead to pipes freezing and bursting,’ says senior policy adviser
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NewsArrests after FCA investigations into unauthorised debt and claims management activities
The FCA’s investigations continue
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NewsRestaurant group secures £2.5m settlement with insurer
The claim was for a ’breach of a contract for insurance for losses arising in 2020’
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Sponsored ContentInsurance takeovers signal major motor opportunities – E2E
Eddie Longworth, chief executive at E2E Total Loss Management, discusses how value chain suppliers must have a more focal role in M&A considerations
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NewsInsurance Times Advent Calendar: Shirley Woolham
Shirley Woolham, chief executive at Minster Law, tells Insurance Times her festive wishes for 2025 – including greater clarity on tariff timetables and an enhanced, industry-wide customer focus
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NewsFootball clubs Arsenal and Liverpool ‘settle’ major insurance dispute
They were among other teams to pursue a pandemic-related business interruption claim
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NewsInsurers lose court battle with Sky over claim around damage to headquarters
The roof of the global headquarters was damaged due to water ingress
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Sponsored ContentDigital innovation via client partnerships – E2E
Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses the efficacy of working with partners to design technology that serves a need
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NewsNew report process aims to cut motor claims delays and ease police pressures
’As an increasing number of car owners will testify, time from loss to pay-out has been slipping,’ says technical director
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NewsAviva to simplify claims process for brokers with new proposition
’Enhancing our claims services for our broker partners is central to our plans,’ says commercial claims director
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NewsClaims management firm announces new chief executive
’There remain new opportunities for growth ahead of us,’ says appointee
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News AnalysisBriefing: Does the government have its own discount rate expectations?
Although the insurance industry is positive about the amended personal injury discount rate scheduled to come into force, sector whisperings wonder whether the change forms part of Labour’s agenda to lower motor cover costs
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News‘Game changer’ Equality Act update could cause EPL issue ahead of Christmas party season
Employment practices liability policies might not be reflective of October’s legal refresh, meaning that cover is ‘not fit for purpose’, says law firm partner
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Sponsored ContentQ&A: Solvd on navigating the claims and repair management market
Sponsored Content: Anne-Sophie Grouchka, chief executive at Solvd, discusses what to watch out for in a rapidly evolving claims and repair management landscape
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NewsInsurance Times Advent Calendar: Duncan Pritchard
For the sixth day of advent, Duncan Pritchard, managing director at Commercial Express, discusses the MGA’s hopes for the new year
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News AnalysisTechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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IT Awards 2024Insurance Times Awards 2024: Ascend Brokers’ ‘unwavering commitment to exceptional value’
Matthew Collins, managing director at Ascend Brokers, discusses the firm’s entry for the Customer Champion of the Year –Broker award
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NewsGovernment issues update on leasehold commission ban
’We will go out to consultation very shortly on the detail of the act’s ban,’ says minister
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NewsHowden urges insurers to tackle cyber cover penetration gap as 52% report attack in last five years
SMEs must be a particular focus, says head of UK cyber retail, because ‘this segment has been historically underserved by the cyber insurance market’
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News AnalysisThe complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
