Claims – Page 11
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IT Awards 2025Insurance Times Awards 2025: DWF highlights Plausibility Router as a tool against spurious injury claims
Ryan Lysaght, senior client data analytics solutions analyst at DWF Law, talks about the company’s submission for the Challenger of the Year category
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NewsAviva reveals ghost broking cases on the rise as fraudsters change tack
‘These fraudsters exploit social media to sell worthless insurance, leaving victims thousands of pounds out of pocket, driving without insurance and at risk of prosecution,’ says chief executive
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NewsGadget insurance stands out among niche lines with £604m premium surge
‘While some niche insurance products struggle to justify their value, gadget insurance is thriving,’ says senior actuarial director
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News AnalysisRetroactive reckoning: Construction PI faces its 30-year shadow
‘Developers thought projects from 20 years ago were long tail – now they’re live liabilities again,’ says managing partner
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NewsMotor outperforms home in latest FCA value measures data
‘In the age of Consumer Duty and an increasingly interventionist regulator, insurers must ensure their products deliver genuine value for money,’ says co-founder
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NewsDavies builds flexibility into Vision 2030 roadmap as AI compliance evolves
’Our job in the end is to satisfy our clients’ demands and to satisfy the needs of the regulators and states,’ says group chief executive
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NewsInsurance complaints still rising despite overall FOS disputes drop
‘We are undertaking an ambitious series of improvements to foster confidence in financial services now and in the future,’ says chief ombudsman
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NewsRodent-related motor claims scurry up by over a quarter
’Many people are aware of the damage that rodents can cause to properties, but may not realise they also like to explore our cars,’ says motor claims manager
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NewsGovernment data shows personal injury claims falling across the board
‘Fewer claims could mean fewer accidents, but equally, it could mean that injured people are not claiming because it’s too difficult, too time consuming and the compensation for injuries is derisory,’ says executive director
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Sponsored ContentWhat to look for in your claims consulting team – Gallagher Bassett
Sponsored content: Ashley Easen, director of consulting at Gallagher Bassett, highlights three key services to seek in an external claims consultancy team
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News AnalysisBriefing: A day in the life of a new Ifed detective after graduate scheme success
Michelle Schlichter, detective constable at the City of London Police’s Insurance Fraud Enforcement Department, details her career journey so far and what an average day on the job looks like battling insurance fraud
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NewsAviva warns of nearly 20% spike in malicious damage claims ahead of Halloween
’While some of us look forward to the festivities that come with the darker months – such as Halloween – our data shows that malicious damage and theft tends to increase during this time,’ says senior underwriting manager
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AnalysisMany UK insurance customers risking claims issues due to disclosure gaps
Many UK home and motor insurance customers are unclear about key disclosure obligations, risking premium adjustments, policy cancellations and, at worst, claims denials
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NewsInsurance Times unveils new AI Claims Report 2025 with RDT
Insurance Times has teamed up with insurance software provider RDT to explore how artificial intelligence is impacting claims processes, producing a new report that is available for all readers
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News AnalysisLuisa Barile: From puppy to profit – how ManyPets learned new tricks for growth
‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive
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NewsFraudster staged 16 fake crashes using women he met on dating sites
‘He preyed on vulnerable women, using them as pawns in staged collisions that could have ended in tragedy,’ said detective constable
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NewsTop 50 Insurers 2025: Underwriting rooted in ‘agility’ as insurers face profit pressure
‘Your price should be the right price for that customer, risk and exposure – not a reaction to market conditions,’ says managing director
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NewsInstall simple flood defences to save the UK £740m – Flood Re
‘We are urging government and industry to treat resilience with the same urgency as insurance and defence investment – because families can’t afford to wait,’ says director
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NewsFirms struggle to integrate with insurtech partners – Charles Taylor’s Jeremy Stevens
’There are less insurtechs that are from the insurance sector and that have insurance pedigree,’ says director
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News‘Increasingly unpredictable nature of flooding’ requires updated sector responses
’Our learning is about making sure we centre our flood responses around our customers’ needs and how we can best support them, get to them quickly and do the things that matter to them most as quickly as possible,’ says head of personal lines homes claims
