All Comments/Letters articles – Page 9
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Comments/LettersLearning valuable lessons from the floods
Graham Orriss says the recent flooding across the UK has highlighted how the industry can improve its response strategy
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Comments/LettersAdding substance to style
Andrew Cave says that while the ABI provides the insurance industry with a good voice, it needs to consider its message
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Comments/LettersIn my opinion - A national emergency?
John Jackson says the government is underestimating the seriousness of the regular flooding crisis
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Comments/LettersA private off-road vehicle
Andrew Cave says the tie-up between the AA and Saga is just a cross-selling exercise
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Comments/LettersA case for the expert
Tom Jones says ‘general practitioner’ solicitors should stop meddling in personal injury claims
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Comments/Letters
Sign of the professional
John Jackson says the award of chartered status to broking firms is a good move to endorse professionalism
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Comments/Letters
The problem with contracts
I have recently been investigating the potential opportunities that working with new partners might bring, and have found that entering into a formal agreement is fraught with danger unless you are well advised and extremely cautious.It may seem obvious, but unless firms are on top of the contract they are ...
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Comments/Letters
Overcoming the barriers to mediation
Lea Brocklebank says for court-based mediation schemes to become acceptable they must be embraced earlier
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Comments/Letters
Playing by state rules
Anthony Hilton says Florida’s hurricane disaster fund is a model that could be copied by other governments and seriously damage the global insurance industry
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Comments/Letters
PPI knowledge not so dire
In an article entitled ‘Ensuring Fair Protection’ (Features, 7 June), Simon Burgess decries the lack of training on Payment Protection Insurance (PPI) within the insurance industry. While his article makes a number of perfectly valid points about the huge and persistent disparity in premiums charged by different providers for PPI, ...
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Comments/Letters
Motor insurance cancellation
I refer to the article on the front page (News, 8 June). The affordability question has dogged young driver premiums for as long as I can remember but it is, of course, particularly high profile at present given the welcome attention that is being paid to the issue of uninsured ...
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Comments/Letters
Solicitors’ panels
It was interesting to see Kathryn Mortimer’s remarks defending solicitor performance (Letters, 10 May) which probably reflect the position and experience of many legal expense insurers. The concept of solicitors’ panels makes commercial sense for the insurer and ought also help to secure delivery of an appropriate level of service ...
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Comments/Letters
PPI refund confusion
If the consumer watchdog Which? can get mixed up with the level of refund available from a cancelled single premium protection policy, then what chance does the man in the street have?Reading through an article in May’s edition of Which? magazine, I stumbled across a sentence that made me draw ...
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Comments/LettersBattle for talent
Elliot Lane says the business of recruiting and holding talented individuals is tough, but one worth investing the necessary time, effort and funds in
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Comments/Letters
Personal injury ‘trade-off’
I agree completely with Tom Jones that we all want safer workplaces (Comment, 24 May). The insurance industry has a long and proud history of driving safety in many areas, including at work.But it is a cheap jibe for Tom to assert that under the recently published Ministry of Justice ...
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Comments/Letters
Biba’ goodwill challenge
I was disappointed to read the letter (Letters, 31 May) which criticised Biba’s handling of the goodwill issue.I would like to briefly respond to the points made in that letter.The Biba regulatory team frequently publishes updates for members. Their output comes from three main sources – FSA publications, member queries ...
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Comments/LettersOnline battleground
Caroline Muspratt says aggregator websites are a mixed blessing for insurers and brokers
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Comments/Letters
Biba's goodwill crisis
?Biba goodwill crisisSo at last, “Biba acts in goodwill crisis” (News, 24 May). And about time too.Many months ago I raised this issue with Biba simply to get some advice as to what it felt might happen in January 2008 and to ask for its advice.I was told that it ...
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Comments/LettersBanking on local insurance
Andrew Cave says HSBC’s tie-up with Norwich Union is logical but history is against it
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Comments/Letters
Solicitors' regulation
The throwaway remark by Kathryn Mortimer, head of legal services at DAS Legal Expenses (Letters, 10 May) that “in defence of ‘all insurers, unlike solicitors we are FSA regulated and therefore have a responsibility to treat customers fairly” cannot pass entirely without comment.Welcome to the 21st century! Solicitors have been ...
