All Comments/Letters articles – Page 9

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  • Comments/Letters

    Learning valuable lessons from the floods

    2007-07-25T00:00:00Z

    Graham Orriss says the recent flooding across the UK has highlighted how the industry can improve its response strategy

  • Comments/Letters

    Adding substance to style

    2007-07-25T00:00:00Z

    Andrew Cave says that while the ABI provides the insurance industry with a good voice, it needs to consider its message

  • John Jackson
    Comments/Letters

    In my opinion - A national emergency?

    2007-07-18T00:00:00Z

    John Jackson says the government is underestimating the seriousness of the regular flooding crisis

  • Comments/Letters

    A private off-road vehicle

    2007-07-11T00:00:00Z

    Andrew Cave says the tie-up between the AA and Saga is just a cross-selling exercise

  • Comments/Letters

    A case for the expert

    2007-07-04T00:00:00Z

    Tom Jones says ‘general practitioner’ solicitors should stop meddling in personal injury claims

  • Comments/Letters

    Sign of the professional

    2007-06-27T00:00:00Z

    John Jackson says the award of chartered status to broking firms is a good move to endorse professionalism

  • Comments/Letters

    The problem with contracts

    2007-06-27T00:00:00Z

    I have recently been investigating the potential opportunities that working with new partners might bring, and have found that entering into a formal agreement is fraught with danger unless you are well advised and extremely cautious. It may seem obvious, but unless firms are on top of the contract they ...

  • Comments/Letters

    Overcoming the barriers to mediation

    2007-06-27T00:00:00Z

    Lea Brocklebank says for court-based mediation schemes to become acceptable they must be embraced earlier

  • Comments/Letters

    Playing by state rules

    2007-06-20T00:00:00Z

    Anthony Hilton says Florida’s hurricane disaster fund is a model that could be copied by other governments and seriously damage the global insurance industry

  • Comments/Letters

    PPI knowledge not so dire

    2007-06-20T00:00:00Z

    In an article entitled ‘Ensuring Fair Protection’ (Features, 7 June), Simon Burgess decries the lack of training on Payment Protection Insurance (PPI) within the insurance industry. While his article makes a number of perfectly valid points about the huge and persistent disparity in premiums charged by different providers for PPI, ...

  • Comments/Letters

    Motor insurance cancellation

    2007-06-20T00:00:00Z

    I refer to the article on the front page (News, 8 June). The affordability question has dogged young driver premiums for as long as I can remember but it is, of course, particularly high profile at present given the welcome attention that is being paid to the issue of uninsured ...

  • Comments/Letters

    Solicitors’ panels

    2007-06-13T00:00:00Z

    It was interesting to see Kathryn Mortimer’s remarks defending solicitor performance (Letters, 10 May) which probably reflect the position and experience of many legal expense insurers. The concept of solicitors’ panels makes commercial sense for the insurer and ought also help to secure delivery of an appropriate level of service ...

  • Comments/Letters

    PPI refund confusion

    2007-06-13T00:00:00Z

    If the consumer watchdog Which? can get mixed up with the level of refund available from a cancelled single premium protection policy, then what chance does the man in the street have? Reading through an article in May’s edition of Which? magazine, I stumbled across a sentence that made me ...

  • Comments/Letters

    Battle for talent

    2007-06-13T00:00:00Z

    Elliot Lane says the business of recruiting and holding talented individuals is tough, but one worth investing the necessary time, effort and funds in

  • Comments/Letters

    Personal injury ‘trade-off’

    2007-06-06T00:00:00Z

    I agree completely with Tom Jones that we all want safer workplaces (Comment, 24 May). The insurance industry has a long and proud history of driving safety in many areas, including at work. But it is a cheap jibe for Tom to assert that under the recently published Ministry of ...

  • Comments/Letters

    Biba’ goodwill challenge

    2007-06-06T00:00:00Z

    I was disappointed to read the letter (Letters, 31 May) which criticised Biba’s handling of the goodwill issue. I would like to briefly respond to the points made in that letter. The Biba regulatory team frequently publishes updates for members. Their output comes from three main sources – FSA publications, ...

  • Comments/Letters

    Online battleground

    2007-06-06T00:00:00Z

    Caroline Muspratt says aggregator websites are a mixed blessing for insurers and brokers

  • Comments/Letters

    Biba's goodwill crisis

    2007-05-29T12:09:00Z

    ?Biba goodwill crisis So at last, “Biba acts in goodwill crisis” (News, 24 May). And about time too. Many months ago I raised this issue with Biba simply to get some advice as to what it felt might happen in January 2008 and to ask for its advice. I was ...

  • Comments/Letters

    Banking on local insurance

    2007-05-29T11:59:00Z

    Andrew Cave says HSBC’s tie-up with Norwich Union is logical but history is against it

  • Comments/Letters

    Solicitors' regulation

    2007-05-23T00:00:00Z

    The throwaway remark by Kathryn Mortimer, head of legal services at DAS Legal Expenses (Letters, 10 May) that “in defence of ‘all insurers, unlike solicitors we are FSA regulated and therefore have a responsibility to treat customers fairly” cannot pass entirely without comment. Welcome to the 21st century! Solicitors have ...