Covea Analysis
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News AnalysisBriefing: Commercial brokers are ‘very naïve’ about insurance fraud
Counter fraud experts question how commercial brokers are being trained to spot insurance fraud
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News AnalysisHow is the industry faring six months on from Consumer Duty implementation?
Half a year on from the landmark regulation coming into force, Insurance DataLab takes a look at its impacts on the sector
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News AnalysisRevealed: Who won at the Insurance Times Awards 2023?
With gold, silver and bronze awards across 36 categories, the winners from last night’s Insurance Times Awards have now been revealed.
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News AnalysisIn Focus: Are broker schemes on the rise again?
Industry experts tell Insurance Times about the recovery of broker schemes following the pandemic
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News AnalysisWhy Aviva, Covéa Insurance and Zurich were named insurers of the year
After being crowned as market-leading insurers at this year’s Insurance Times Awards, Insurance DataLab explores the figures behind the trio’s successes in 2022
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News AnalysisRevealed: Who won at the Insurance Times Awards 2022?
With gold, silver and bronze awards across 36 categories, the winners from last night’s Insurance Times Awards have now been revealed
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AnalysisIn Focus: Could telematics present a win-win for insureds and the industry as the cost of living crisis ramps up?
As inflation accelerates and wages fall, the ‘risk reductions’ provided by telematics-based motor insurance could allow insurers to pass on ‘cheaper premiums’ to their customers
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AnalysisWhich firms are leading the way on customer experience?
Insurance DataLab takes a deep dive into the customer experience provided by personal lines insurers and brokers – which organisations have excelled across the analysis’ four service metrics?
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IT InterviewQ&A: Covéa set to launch ‘new and improved’ eTrading referral process this August
Ian Newman, head of SME strategy and development at Covéa Insurance, shares his perspective on the key insights from Insurance Times’ Five Star Rating Report: ETrading 2022
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AnalysisBriefing: What happened? Hiscox slides on broker service
Hiscox falls in Insurance Times’ personal lines broker service survey
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AnalysisIn Focus: Ex-Love Islander’s burglary reawakens HNW underinsurance and social media risks debate
Brokers have a key role in advising clients about the dangers of sharing details of their valuables on social media, as well as helping to prevent underinsurance
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FeaturesBriefing: Fair value ‘fault line’ underpins FCA’s GI pricing proposals
The FCA may have ‘unleashed the concept’ around fair value, but now firms have to interpret this and embed it within their business practices, which isn’t an overnight job
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FeaturesEtrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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IT InterviewJames Reader: Covid-19 pandemic is ‘turning point’ for accelerating consumer trends
EOW (escape of water) risk management will provide ’opportunity to change the relationship’ between insurers and customers, from ’a grudge purchase to one where there is an ongoing dialogue’, says chief executive
