A study from IBM Business Consulting Services released today claims that financial institutions are unable to quantify the benefits of IT investment in 70% of cases.
IBM attributed this to a lack of data and metrics.
The study, which looked at 165 large IT projects at leading European financial services companies, found that one-third of projects run over time, one-fifth run over budget and one-fifth fall short of planned functionality.
The study concluded that financial services companies need to learn from portfolio management if they are to improve IT performance.
