Financial services firms outsourcing operation abroad need to consider more fully the impact on their existing UK staff, warned human resources management consultancy Penna Meridian.
Penna Meridian business director Linda Jackson, said: "The instinctive reaction of many organisations announcing the news of a downsizing or outsourcing operation is to run and hide, avoiding dealing with the delivery of bad news. This is understandable, but the reverse of what is actually required.
"From the moment they contemplate an outsourcing decision organisations need to take on board the full impact, including the effects on existing UK teams: this should be an inherent part of the outsourcing strategy.
"There will be significant implications for all employees - those being made redundant as well as those who maintain their positions which may have altered in scope or emphasis."
