The commercial and industrial property insurer comes out on top of the Claims Satisfactory Survey by Advisen

Commercial and industrial property insurer FM Global is “the most highly regarded insurer in property claims handling,” according to the 2017 Claims Satisfaction Survey by Advisen Ltd.

In particular, risk managers identified FM Global as their “first choice” for property claims handling by more than twice that of any other insurer.

Advisen surveyed risk managers representing businesses of all sizes for their input on a variety of claims handling best practices, including expertise, equitable settlements, prompt payment and good communication.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.