The FSA has compiled an online guide for motor traders.
The regulator has designed the guide to give motor retailers information about its rules.
It covers the following issues:
• Payment Protection Insurance (PPI) - the top three things they need to do to help them meet the FSA's requirements when they sell it
• Treating Customers Fairly - what it means for them
• The Retail Mediation Activities Report (RMAR) - a section by section guide to the RMAR especially for them
• A jargon buster.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































