AOM to work with employees of Hiscox and outsourced supplier

Hiscox has chosen AOM International to develop best practice in operations management for its service supply chain.

AOM International will be working with service delivery teams within Hiscox and one of its suppliers of outsourced administrative services. AOM will develop overall cohesion, balance workloads and develop uniform working practices.

Richard Jeffery, managing director of AOM, said: "Hiscox is recognised for delivering growth through a differentiated service proposition, and we are delighted to be able to help develop the operational skills of the company’s service teams and build on its track record of successes."

Michael Gould, group chief operating officer of Hiscox, said: "AOM International not only brings a best practice method but a flexible and packaged approach to making it happen quickly, together with the necessary tools and support to ensure sustainable results."

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