Icl has invested £45m in partnership with Peregrine Systems, Quintus and Computer Associates International to expand its online support services.

The investment will enhance ICL's capacity in enterprise management, self-service, and interactive end-user support.

The programme will be rolled out to centres across Europe including, Manchester and Stevenage.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.