RSA ramps up claims handling with Symbility

Innovation Group and Symbility Solutions have signed a new distribution agreement for the Symbility software for handling property insurance claims.

Innovation will be the sole provider of sales, marketing, hosting and implementation services.

RSA Insurance Group has increased the level of automated claims handling across RSA's UK property insurance business with Symbility.

Innovation head of UK property Paul Irvin said: "Symbility gives all participants a single view of the claims data, whether they are in the office, working in a call centre, on the move or on site with a policy holder or contractor. That is the first step to stripping out inefficiencies from the claims value chain."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.