Insurer Interviews – Page 4
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IT InterviewKaren Beales: OIC portal challenges offer opportunities around legal expenses insurance
The insurer plans to target brokers, providing a ‘mix and match’ of legal expenses insurance and motor cover add-ons
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IT InterviewSarah Murrow: ‘Diversity is good for business’ and provides opportunities ‘to thrive’
UK and Ireland boss pinpoints where the insurer sees ’ample opportunity for growth’, despite predicting an increase in business insolvencies
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IT InterviewSteve Gaywood: Cost of living crisis sees insurance customers ‘game the system’ and turn to fraud
Although consumers may be tempted to ‘cut corners’ when it comes to their insurance provision, this will only lead to ‘a false economy’, according to head of counter fraud
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IT InterviewColm Holmes: Allianz wants ‘to be number one’ in eTrading
The insurer’s chief executive wants ‘to be the best’ at digitally trading with brokers, aiming to have ‘80% of risks priced within an hour and digitally delivered to a broker’
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IT InterviewWill Edwards: ‘Rate of change is not going to slow down’ despite five star eTrading victory
Zurich’s eTrading journey has evolved from lowest on the leader board in 2018 to being among the high fliers in 2022, based on broker feedback. Insurance Times gets the lowdown on the insurer’s transformation so far…
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IT InterviewCorinne Pringle: QBE wants to ‘push the boundaries of eTrade’
The insurer is focused on ‘increasing the appetite of our products so that brokers can really trade from the micro to the larger SMEs on the same platforms’
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IT InterviewDaniel Burton: NIG is targeting ‘real-time service levels’ for eTrading with brokers
Focusing on ‘automating underwriting rules and reviewing question sets’ will help the insurer stay ‘ahead of the competition’, says its head of broker eTrade
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IT InterviewNick Hobbs: Allianz plans to ‘reorientate’ itself to ‘make new broker friends’
Building connections with ‘more brokers we don’t trade with’ will help fuel ‘intelligent growth’, says chief distribution and regions officer
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IT InterviewMaria Crockart: Aviva acknowledges ‘demand from brokers for better’ eTrading responses
The insurer’s digital trading and automation director is adamant that the firm wants to ’bring the best of Aviva’ to its eTrading functionality for brokers
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IT InterviewRichard Coleman: Charitable ownership ensures ‘high standards’ at Ecclesiastical
UKGI managing director tells Insurance Times how having a charitable purpose ‘brings out the best in us’ as the insurer eyes growth in ‘areas where we have pretty low market penetration’
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IT InterviewLee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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IT InterviewZurich reaps five star reward from constantly listening to broker feedback
The insurer has been steadily climbing the Five Star Rating Report rankings for both personal and commercial lines. Insurance Times finds out what is behind this trajectory
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IT InterviewSarah Mallaby: Partnering with brokers on schemes is ‘a real bright spot’ for Axa UK
The insurer wants ‘to work with all brokers’, according to its distribution and trading director
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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IT Interview‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT InterviewQ&A: Insurance industry will be ‘exposed’ to e-commerce giants if too commoditised - Markel UK
Insurance Times’ head of research Savan Shah speaks to John Dawson, broker sales director at Markel UK, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Zurich strives to be ‘most agile insurer in the UK’ following SME etrade investment
Insurance Times’ head of research Savan Shah speaks to Michelle Taylor, UK head of sales and distribution at Zurich, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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AnalysisAviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT InterviewSelling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
