consumer duty

Insurance firms face challenges in proving good customer outcomes under Consumer Duty

2026-09-02T14:33:00+01:00By

’The real test of Consumer Duty board reporting is whether firms can use the evidence to understand where customers are experiencing poor outcomes,’ says executive director

people move, new appointment

Broker appoints ex-Ecclesiastical leader as head of schemes and market placement

2026-09-02T09:32:00+01:00By

’With his experience, relationships and market expertise, I have no doubt he will make a significant contribution to our continued growth and success,’ says chief executive

Top 50 Insurers

Top 50 Insurers

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Top 50 Insurers 2025

The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?

Read the report