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The bottleneck limiting growth for personal lines insurers – Applied Systems
Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
- Edition
Admiral joins property flood resilience body as official supporter
’The insurance industry has a vital role to play in shaping how we respond to increasing flood risk,’ says chair
Motor insurance payouts hit record £3.2bn in second quarter
’Motor insurers are working hard to keep premiums competitive and affordable for customers, despite ongoing high claims costs,’ says director of general insurance
Briefing: Should Intact make a move for Hiscox?
While the two firms might complement each other, news editor James Cowen looks at whether it would be the right move for Intact and Hiscox
Underwriting remains insurers’ top AI use case despite broader adoption
‘As AI capabilities mature, firms are looking beyond improving risk selection and towards enhancing customer engagement, accelerating product innovation and supporting operational efficiency,’ says insurance analyst
Average underwriter response times rise to 2.3 days – PPL
‘For years, service performance has been recognised as an important differentiator in the London market, but firms have lacked a consistent and objective way of measuring themselves against their peers,’ says chief operating officer
Lloyd’s chief actuary Stewart joins Aviva as personal lines CUO
‘Stewart’s deep technical expertise, proven leadership and extensive industry experience will be a real asset to Aviva,’ says UK personal lines chief executive
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Top 50 Insurers 2024
The definitive ranking of the UK’s top general insurers for 2024 – but where has your firm placed?
Read the report
Top 50 Insurers 2023
The definitive ranking of the UK’s top general insurers for 2023 – but where has your firm placed?
Read the report
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Simon Hunt: HDI UK and Ireland is ‘central’ to overarching group strategy success
Newly minted chief executive describes the global insurer’s UK and Ireland arm as a ‘core hub’ that will be intrinsic to the overall success of the business’ international four-year strategy
Meltem Yazar: Claims Champion on how ‘every claims process can be improved’
Insurance Times’ Claims Champion of the Year explains why empathy, curiosity and questioning established processes are key to delivering fair customer outcomes
Briefing: Confidence men and women – and the industry’s missing marketing narrative
Briefing: Ryanair’s real product is certainty – insurance can learn from that
Briefing: Pet and equine insurance fraud becoming a market sustainability challenge
Informal communication ‘scope creep’ exposes CPS sector to ‘slowly changing claims environment’
Banned breeds: Has the insurance market left dog attack victims exposed?
Motor and property spearhead recovery across UKGI’s biggest business lines
The Big Question: Is UKGI distinguishing intentional D&I from performative action?
Luke Baker: Dovetail policy wordings are ‘a key concern’ for risk managers in combating increasingly fragmented yet interconnected risk landscape
Simon Hunt: HDI UK and Ireland is ‘central’ to overarching group strategy success
Newly minted chief executive describes the global insurer’s UK and Ireland arm as a ‘core hub’ that will be intrinsic to the overall success of the business’ international four-year strategy
Meltem Yazar: Claims Champion on how ‘every claims process can be improved’
Insurance Times’ Claims Champion of the Year explains why empathy, curiosity and questioning established processes are key to delivering fair customer outcomes
Alex Hardy: Existing MGA partnerships driving portfolio growth
‘We’ve still got growth ambitions, but when you’re setting out in the early days, you’re really doing one thing – now we’ve got the exciting challenge of trying to pat our head and rub our tummy at the same time,’ says director
Luke Baker: Dovetail policy wordings are ‘a key concern’ for risk managers in combating increasingly fragmented yet interconnected risk landscape
Alongside tailored risk transfer, captive creation is booming in preparation for the next hard insurance market cycle, says insurer’s global and specialty director
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