Insurance Times Review of the Year – Q2 2025
Insurance Times looks at highlights from Q2 2025 in its review of the year, focusing on appointments, job cuts and people moves
Nearly half of vulnerable customers struggle with insurance applications – GlobalData
’The high proportion of vulnerable customers who found the application process difficult or intrusive signals that insurance firms may not be offering adequate support,’ says lead insurance analyst
Planned Chubb AI overhaul places 20% of jobs at risk
‘We are on a mission to re-invent ourselves again,’ says insurer’s investor presentation
Last orders for Covid BI claims as hospitality urges FCA to step in
‘It is vital that adequate time is now allowed for the latest court decisions to be implemented,’ says head of policyholder disputes
‘Surging capacity’ and new entrants to keep London market competitive in 2026 – Amwins
‘Some sectors are experiencing meaningful softening, while others still face pressure from loss trends, inflation and evolving exposures,’ says chief executive
AIG appoints new chief executive of international commercial insurance
’I look forward to driving growth across the international commercial insurance business,’ says appointee
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Top 50 Insurers 2024
The definitive ranking of the UK’s top general insurers for 2024 – but where has your firm placed?
Read the report
Top 50 Insurers 2023
The definitive ranking of the UK’s top general insurers for 2023 – but where has your firm placed?
Read the report
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Briefing: Unwrapping the FCA’s super complaint response
There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?
What lies ahead for UK insurance in 2026?
‘The pace of change today is different because of multiple forces compounding simultaneously,’ says chief executive
A race to the bottom – the unintended consequence of GIPP?
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
Autonomous cars could hit UK next year – but is UKGI ready?
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
The Big Question: What will industry innovation for UKGI look like in 2026?
Hackers using stolen insurance documents to tailor ransomware demands
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
Xavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Although emphasising that status quo will be maintained at the insurer in the short term, incoming chief executive adds that his business development expertise will prove ‘instrumental in supporting Covéa Insurance’s next chapter’
Georgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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