Interviews
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IT InterviewBehind the memes: Using social media to advocate education and industry transparency
The industry insider behind ‘The Hard Market’ – the internet’s ‘official unofficial source for insurance industry truths, memes, and mayhem’ – tells Insurance Times about going beyond the laughs to enact real change for the profession
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IT InterviewMartyn Mathews: Why education is vital to reinvigorating the insurance industry
‘Transparency leads to trust and the more we have of that, the more the industry will grow,’ says managing director
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IT InterviewMandy Hunt: The leader steering Clear Group’s MGA ambitions from ‘outside my comfort zone’
The broker and insurer alumnus is now firmly in the MGA market, with big plans around post-acquisition rebranding and new business incubation set to be delivered in the next 12 months
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IT InterviewLee Mooney: New UK boss gearing up to ‘change the pace’ at Markel
Rather than ‘reinvent the wheel’, managing director plans to tap into global group expertise to increase insurer’s ‘share of wallet’ with brokers and ‘dial up the pace’ on product and people volume
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IT InterviewMichael Rea: How AssuredPartners deal will help grow Gallagher’s UK and Ireland arm
’It’s probably the biggest retail transaction we’ll have done in the UK, certainly in my time here in 10 years,’ says UK and Ireland chief executive
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IT InterviewAlex Ktenidis: Tackling SME underinsurance with the ‘right conversation at the right time’
’SMEs are sleepwalking into an underinsurance problem at the moment,’ says director of digital trading
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AnalysisLaura Sweetman and Danielle Medhurst: PremFina’s ‘blueprint for success’ to fill personal lines gap
Alongside new customer acquisition, boosting technology investment is key ’to accelerate and build’ out the premium finance business, says chief strategy officer
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IT InterviewNimeshh Patel: Automotive brands want to work with businesses that have ‘intermediary layers’
Embedded insurance can act as a ’lubricant’ to support car manufacturer sales, notes chief executive
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IT InterviewTom Downey: Pen Underwriting aims to be £1.75bn GWP business by 2030
Despite a raft of new product launches this year, the MGA’s chief executive anticipates that the majority of the firm’s GWP growth will come from ‘thoughtful’ acquisitions
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NewsMGA sector entering ‘two speed market’ as innovation and maturity diverge – SiriusPoint’s Alex Hardy
As established MGAs scale up and sector startups seek to drive innovation, long-term partnerships must withstand shifting market cycles, changes and movements, says head of delegated and distribution
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IT InterviewBenjamin Verlingue: Fourth generation leader emphasises ‘entrepreneurial spirit’ underpinning UK and European operations
Chairman and chief executive plans to ‘respect the legacy’ of familial past leaders while steering the broker’s strategy to double business size over the next three years
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IT InterviewRichard Hartley: Digitising risk with agentic AI can expand the insurance industry
Chief executive outlines how he hopes artificial intelligence will unlock a larger, more resilient commercial insurance industry that is capable of addressing uninsured global economic losses
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IT InterviewNoel Sequeira and Tom Chamberlain: How data democracy is reshaping the insurance industry for the better
AI is reshaping insurance workflows across a wide range of roles, and many firms like insurtech Hyperexponential are betting heavily that customers will embrace the change
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News AnalysisMartin Hall: ERS targets next £100m GWP through mobility, AI and cultural continuity
‘We’re definitely part of the changing face of mobility,’ says managing director at ERS
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News AnalysisCiaran Astin: Howden-owned KGM to ‘double in size’ as part of Dual UK growth push
‘Our ambition is to double the business in the medium term,’ says chief personal lines officer and managing director
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IT InterviewAlastair Swift: Willis cementing ‘deep specialty expertise’ as a ‘true differentiator’
’Others may be really interested in breadth, but we’re really interested in expertise and being leaders in our chosen fields,’ says broker’s head of specialties
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IT InterviewChris Jones: New IUA boss seeks to put trade body ‘on the front foot’ with three pillar plan
Technical skills, talent and risk management are prime focuses for the chief executive, who believes ‘London really will live or die by its underwriting and claims expertise’
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IT InterviewTrey Norman: Love Islander returns to insurance with a bombshell on the talent gap
’I don’t think we’ve got that flagship person doing the real hard yards – going into schools, doing forums and Q&As,’ says commercial executive
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IT InterviewMichelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
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IT InterviewBlueprint Two benefits will take ‘quite some time’ to impact London market as project is ‘too big’
London market broker leader is ‘worried’ about when the digital transformation programme will deliver, noting that it should have been ‘split down into very specific areas’ from the start, rather than following a ‘big bang approach’
