Interviews
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NewsManyPets initiative will support customers to ’take control’ over pet healthcare – Luisa Barile
The pet insurance market is at an ‘inflection point’ and greater investment in data and technology is required to compete, says chief executive
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IT InterviewMartin Schultheiss: Uinsure accelerates AI investment in support of vision ‘to change the way insurance is bought in the UK’
Insurtech on target to hit growth metrics before PE cycle concludes as it strives to be at ‘the forefront of innovation’ and ‘the forefront of relationships’, says group managing director
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IT InterviewLouise Birritteri: Beyond embedded insurance – how one MGA is seeking to build ‘insurance enabled business models’
MGA chief executive explains how her firm is trying to solve pain points in the short-term rental market by developing an entirely new insurance enabled business model
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IT InterviewSophia Pilkington-Miksa: Inside ManyPets’ shift from external technology to in-house innovation
‘It’s never been easier to get ideas at low cost in front of customers and get feedback quickly,’ says chief product officer
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IT InterviewShirley Woolham: Minster Law’s ‘path back to profitability’ following legal changes
’While the RTA claims car park for personal injury has been significantly reduced over recent years, the nature and type of those accidents is going to continue to evolve and keep presenting new challenges,’ says law firm’s chief executive
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News AnalysisTwo decades, one trade body: The making of the IUA’s modern voice
Insurance Times speaks to the trade body’s directors of claims and underwriting, who have spent more than two decades between them at the International Underwriting Association – and have no plans to leave.
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IT InterviewEY’s Jonathan Zhao: What Britain’s insurers can learn from Asian markets
Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.
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News AnalysisOlga Collins: WBN leader says brokers must become ‘an extension’ of corporate risk management
The Worldwide Broker Network (WBN) chief executive discusses the changing role of brokers, the importance of active risk management and emphasises the vital need for advisory-led relationships
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News AnalysisRichard Turnbull: Collegiate marking 40 years of quiet success
As the professional indemnity MGA celebrates its 40th anniversary, managing director Richard Turnbull reflects on mutual origins, growth and why underwriting discipline still trumps chasing premium.
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IT InterviewGreg Laker: QuestGates’ new chief executive on restructuring to spotlight full market ‘potential’
In his first interview since his promotion, the loss adjusting boss outlines his priorities to build out specialism and ’technical specialty services’ as the firm’s central growth lever in an increasingly cost-conscious market
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NewsAverage flood payout swells by 60% as 2025 home claims surpass £6bn
‘A record £6.1bn in property claims last year shows both the scale of the damage and the vital role insurers play in helping people recover,’ says director
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NewsMike Joseph: Incident that saw CUO ‘an hour away from not making it’ led to career rethink
Lucida Group’s Mike Joseph says it is a ‘surreal’ feeling to retire, but that it has ’been on my mind that you never know what’s around the corner’
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IT InterviewHildur Smaradottir and Karsten Ries: How a Nordic IoT partnership has scaled proactive insurance
Insurance Times talks with Ohma chief executive Hildur Smaradottir and Onics chief executive Karsten Ries, to discuss how a Nordic insurance partnership has capitalised on the technology behind the Internet of Things and what the UK might stand to learn from their successes
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IT InterviewRenewals saw reinsurers keen to deploy capital, buyers focused on banking savings – Gallagher Re’s Kerton
Three years of strong profitability left reinsurers comfortable with their risks despite softened rates, while cedants prioritised reduced cost over additional protection
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IT InterviewCaroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
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IT InterviewRyan Gill: Steering Bspoke ‘delicately’ through a broker service transformation
With long-term investments coming to fruition, the MGA group’s recently appointed chief executive sets out how broker service improvements will promise a return to a five star rating and drive growth in 2026
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IT InterviewDrazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
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News AnalysisNancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
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IT InterviewVictoria Sutton: Howden’s claims director on bringing back leadership in the sector
‘There’s often a confusion in thinking that you need to be a manager to be a leader, but you don’t, you don’t necessarily need to be doing the management bit – you can just be a leader,’ says business performance director
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IT InterviewDerek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
