Interviews
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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IT InterviewRachel Turk: Changing perceptions at Lloyd’s and improving coverholder supervision
Lloyd’s of London’s chief underwriting officer talks recent results and the need for future underwriting discipline
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IT InterviewAlex Jomaa: Brokers ‘have been let down by insurers’ on customer cyber education
’What you have to keep in mind about the cyber crime industry is that it is an industry, that it is hugely lucrative and is dependent upon skilled technicians to deliver the various stages of an attack with different skill sets,’ says CUO
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IT InterviewMike Edgeley: The Clear Group targets ‘a proper global proposition’ through European M&A
Group chief executive places Germany and the Netherlands in his crosshairs for buy and build expansion model that mimics ‘what we’ve done in the UK’
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IT InterviewJason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
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IT InterviewMark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
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NewsCyber insurance growth brings range of challenges for insurers
’Cyber insurance is unlike other lines, such as household, where insurers would limit the number of insured properties in high-risk areas,’ says senior insurance analyst
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IT InterviewRebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
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NewsFantasy Football: Insurance Times’ Phil Davison Q&A
Insurance Times talks to publisher Phil Davison about his strong performance in this year’s Fantasy Football league
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IT InterviewGareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
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IT InterviewParisa Kheradmand: Claims Excellence Young Achiever Award winner on ‘championing inclusion’
’This award reminds me that I am enough – just as I am – and that my contributions are worthy of recognition and are valued,’ says marine surveyor and MCL adjuster
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IT InterviewLee Anderson: SRG looks ‘east of east London’ for international focus
‘Scale, ambition and international bias’ are the ‘hallmarks of this investment cycle’, says group deputy chief executive
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IT InterviewRob Organ: Jensten’s chief executive on ‘what’s next’ for growing broker
’Having rapidly grown and developed Jensten, we’re now moving on with a really solid foundation to be able to springboard ahead,’ says group chief executive
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IT InterviewMike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan
The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive
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IT InterviewCarolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown
Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’
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IT InterviewDarren Galloway: Broker service key for newly launched MGA
’We’re trying to bring together traditional underwriting, traditional service [and] access to highly experienced and knowledgeable underwriters, but with a modern spin,’ says managing director
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IT InterviewLuisa Barile: ManyPets targeting growth in lucrative UK market
’We have a very clear plan on growing the UK and [are] now focusing on capturing that growth,’ says group chief executive
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NewsInsurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
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NewsInsurance Times Advent Calendar: Ian Lloyd
For the 20th day of Advent, Ian Lloyd, chief executive at Iprism, reflects on Biba and the industry’s efforts to draw in talent
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NewsInsurance Times Advent Calendar: Sonya Bryson
For the 19th day of advent, Sonya Bryson, managing director for commercial lines at RSA, discusses the integration of NIG and her three-strong christmas wishlist
