Interviews – Page 21
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IT InterviewPaul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive
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IT InterviewNew director spearheads general commercial business at wheels broker McCarron Coates
Kennett Insurance Brokers’s former managing director joins Ian McCarron and Paul Coates to form ‘the three musketeers’ of commercial broking
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IT InterviewMark Pierce: HNW sector experiencing claims cost uptick due to ‘sharp increase in building costs’
However, the sector is already returning to in-person visits so clients can access ‘the hands-on, professional approach and experience of an adjuster’
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IT InterviewMark Colonnese: An ‘underserved’ pet insurance market leaves insurers ‘plenty of room for growth’
Investing in the latest technology will be a ‘real game changer’ for both businesses and customers
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IT InterviewRussell Corbould-Warren: The ex-Uber boss reinventing insurance for independent workers
The former Uber boss, who joined Collective Benefits earlier this year, tells Insurance Times his plans for tackling the growing protection gap created by the emergence of the gig economy
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IT InterviewJeffrey Skelton: Industry could be entering ‘renaissance period’ for new insurance products
Plus, the FCA’s general insurance pricing reform has encouraged brokers to use data enrichment at renewal to ensure prices are ‘accurate’ says Europe MD
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IT InterviewTara Parchment: HNW expertise and advice is ‘irreplaceable by technology’
Building relationships and client trust in products will enable the ‘very best of the high net worth insurers to shine’
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IT InterviewScott Egan: There will be ‘no radical about-turns’ in RSA’s strategy following Intact takeover
Instead, RSA’s new owners will help the insurer ‘accelerate our plans’ around ‘outperformance’
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IT InterviewJohn Read: Hard market is brokers’ ‘saviour’ for preserving earnings
With the hard market ‘still here with a vengeance’, brokers face ‘additional difficulties’ in explaining the impact on premiums to clients
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IT InterviewGavin Sewell: Honcho keen to create ’plumbing’ for multi-car propositions
The reverse auction marketplace also has plans to focus on partnerships this year
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IT InterviewCar insurance needs to adapt for ‘changing marketplace for the future’ – LV=GI
Insurers will have to adapt to bring ‘value’ to the consumer beyond insurance, says insurer managing director
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IT InterviewChris Chatterton: Incoming OIC portal is ‘slightly past its sell by date’
Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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FeaturesNew premium finance rules – what does it mean for the industry?
Brokers are going ’to have to change the way they do business’ around premium finance following the FCA’s pricing reforms, says insurance premium finance chief executive
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IT InterviewJaime Swindle: Effective trading versus efficiency will be a broker focus this year
As broking networks help their members combat the current climate’s challenges, the Covid-19 pandemic admittedly hasn’t been all bad, resulting in ‘a more forward-thinking industry’ says networks MD
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IT InterviewCombating surging cyber crime demands action from all claims parties – McLarens
Amid the uptick in Ransomware as a Service, ’keeping control of costs’ and ‘managing all stages in the cyber claim effectively is crucial’ says cyber and technology lead
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IT InterviewJohn Glen MP: Strong yet flexible regulation causes a ‘conundrum at the heart’ of the industry
Economic secretary believes the insurance industry will ’play a significant role to lay the foundations of our recovery’ from the Covid-19 pandemic
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IT InterviewJacqueline McNamee: The insurtech MGA serving brokers ‘something different’
Ex-AIG boss McNamee has plans for C-Quence’s next chapter, including servicing its ’tremendous broker distribution channel’
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NewsClaire Russell: Industry's 'work hard, play hard' culture can create mental health 'barriers'
Biba is partnering with Mental Health in Business to benchmark insurance firms’ mental wellbeing approaches
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IT InterviewStephen Murphy: Applied Systems’s next chapter ‘challenging previous assumptions’
Applied Systems Europe’s customer success director reveals what the software house’s plans with Google will mean for brokers and insurers
