All Issue archive articles – Page 28
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FeaturesOctober deadline for FCA GI pricing changes is ‘a rude awakening’ for brokers
The first batch of changes from the FCA’s pricing reforms are coming into effect at the end of this month, but industry commentators fear brokers won’t be ready
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FeaturesOpinion: Bottom lines boosted in 2021’s H1, but what does H2 have in store?
Many insurers have bounced back financially from the Covid-19 pandemic in the first six months of 2021, yet uncertainty around upcoming claims trends means bottom lines are not out of the woods yet
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IT InterviewGareth Hemming: Aviva keen to be ‘very present’ as lockdown lifts
The insurer’s chief distribution officer outlines his plans, including supporting banks with data and growing business within the regional market
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FeaturesInsurance sector must tap into ‘powerful tool’ of PR to repair reputation
The Covid-19 pandemic hit the industry’s reputation hard – now, the sector is scrambling to get to grips with expectation gaps and marketing in a bid to boost customer relationships
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FeaturesInsurance sector still to demonstrate ‘meaningful change’ around diversity and inclusion
The Dive In 2021 festival will reveal a ‘big pool of talent that people don’t realise they are not tapping’
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FeaturesTop five Lloyd’s managing agents fall to underwriting loss as Covid hits hard
Insurance DataLab gets behind the numbers of Lloyd’s largest managing agents exclusively for Insurance Times – the stats show that coronavirus-driven losses are still sucker punching businesses
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FeaturesInsurance industry witnesses ‘large drop in appetite for terrorism cover’
While some companies are ‘burying their heads in the sand’, there is an opportunity for brokers to ‘play a critical role in educating their clients’, adds Burns and Wilcox head of terrorism
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FeaturesIn Focus: The future of etrading – Broker management systems v extranets
With technology constantly evolving, Insurance Times takes a deep dive into the pros and cons of both insurer extranets and software house broker management systems
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FeaturesIn Focus: What features do brokers want to see on software platforms?
Industry commentators discuss what innovation they would like to see on broker software platforms
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News AnalysisSpoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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FeaturesBrokers embrace consolidation talent fallout
Opportunities are afoot for independent brokers to secure the cream of the crop in broking talent as consolidation tsunami leaves talent ‘deeply disenfranchised’ with new ownership
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IT InterviewGeoff Carter: Sabre Insurance seeks to tackle ‘niche areas of motor’ with broker partners
The insurer’s chief executive says the firm is ‘all ears for any opportunities brokers might have’
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FeaturesOpinion: Story of pandemic winners and losers still being written
Despite Covid-19 being a part of daily life in the UK for the past 17 months, winners and losers connected to the pandemic are still surfacing noticeably in the insurance sector, says editor Katie Scott
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News AnalysisInsurtech sector sees 2021 unicorn boom as pandemic accelerates digital focus
Funding for insurtechs has historically been a struggle, but industry commentators believe investment opportunities are on the up thanks to the technology focus brought about by the Covid-19 pandemic
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IT InterviewMatt Connolly: Insurtech M&A takes ‘upward swing’ as pandemic bolsters digital transformation
Sønr’s chief executive predicts that insurtech M&A will double in 2021 – so far, 45 deals have been completed in the first six months of the year
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IT InterviewJohn Fowle: Time to focus on core relationships and ‘deliver on our promises’
Following Chaucer Group’s acquisition by China Re in 2018, now ‘is the time for growth’ says chief executive
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IT InterviewPaul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive
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FeaturesIn Focus: How will insurers take the BI test case ruling forward post-pandemic?
Industry experts debate how insurers might apply the FCA’s business interruption (BI) test case ruling in a post-pandemic era, as July marks one year since the High Court’s virtual hearing
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FeaturesTop insurers and brokers for customer experience revealed
While motor insurers battle it out for first place when it comes to customer experience, Insurance DataLab showcases the impact of poor complaints handling on CX, analysing whether brokers or insurers have the upper hand statistically
