All Issue archive articles – Page 31
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News AnalysisIndustry must take ownership of SMCR rules to embed successful culture change
Now that the March deadline for insurance intermediaries to implement SMCR has passed, senior leaders must set the ‘tone from the top’ and look to employee behaviour
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FeaturesOpinion: Root causes need to be wormed out if levy growth is to be stunted
Editor Katie Scott discusses brokers’ financial tight spot - escalating FSCS levy costs partnered with pandemic and Brexit uncertainty leaves many businesses between a rock and a hard place
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FeaturesIn Focus: New whiplash portal on the horizon – but are firms ready?
The countdown until the launch of the new Official Injury Claim portal has finally begun following February’s regulations – Insurance Times explores whether firms are operationally ready for the upcoming changes and what work is still left to do
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News AnalysisD&O demand set to soar as UK audit regime puts directors in the spotlight
Sweeping new reforms for Britain’s biggest businesses are set to place greater responsibility on directors and officers to ensure the accuracy of their firms’ financial reporting – or face harsh penalties
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FeaturesIn Focus: What unintended consequences could follow the implementation of the Official Injury Claim portal in May?
After a number of delays, the deadline for the new Official Injury Claim portal is looming, industry commentators explore whether the new portal will hit the mark, or fall short for claimants
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News AnalysisIndustry reacts to ‘far-reaching’ implications of FCA’s price walking remedies
Although the industry supports the aims of the FCA’s pricing review, there are unintended consequences that must be considered by the regulator and insurers alike
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IT InterviewStanding for re-election as Insurance Institute of Manchester's next president – Broadway’s Eleanor Moore
Broadway Insurance Broker’s director of private clients Eleanor Moore tells Insurance Times about her plans as she stands for re-election as president of the Insurance Institute of Manchester
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News AnalysisCovid-19 pandemic exacerbates fine art insurance’s hard market conditions
The art sector is heavily reliant on social contact, so the uncertainty of the coronavirus lockdowns have created added risks and challenges from pushing sales online
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FeaturesInsurers must revisit unclear policy wordings to ‘rebuild bridges with customers’
The FCA’s test case action brought ambiguous business interruption policy wordings to the fore, however the final judgment will very likely have ramifications across numerous lines of business. Insurance Times takes a closer look at the impact on insurers and brokers
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IT InterviewOne-stop-shop approach for HNW customers presents opportunities for brokers
Criterion’s operations director discusses a rising trend within the high net worth market, explaining how brokers can benefit through enhanced collaboration between business areas
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FeaturesOpinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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NewsBackchat March 2021
Spilt daiquiris, milk-sodden laptops, bogus boilers and the history of the Biba manifesto - what has the insurance industry been up to this month? Plus, what’s Monty Python got to do with insurance? You heard it here first…
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FeaturesIn Focus: What challenges will insurtechs face in 2021?
Last year rocked the insurtech industry, as it did the whole insurance sector, due to the Covid-19 pandemic. But what does 2021 hold for this part of the market and what challenges will need to be addressed? Industry experts share their perspectives…
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FeaturesLloyd’s to set ethnicity targets to combat culture concerns
The market’s chief executive emphasised that Lloyd’s was keen to ‘create an inclusive and inspiring culture for all’
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NewsThe Big Question March 2021: How do the current market conditions compare to previous ones for professional liability classes?
With the UK set for an economic downturn amid Covid-19, professional liability classes have had quite a ride as a result. Insurance Times asked industry experts how the current market compares to previous ones for this line of business
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FeaturesIn Focus: ‘Enabler’ insurtechs will provide digital skill set to steer insurers out of pandemic – Sønr
Insurtechs offer a ‘great opportunity’ to assist large corporate insurers in making a ‘digital shift’ says Sønr chief executive
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IT InterviewHiscox attributes five-star personal lines rating to ‘strong and very competitive’ products
The insurer’s distribution director adds that the firm ‘won’t rest on our laurels’ and that customer service will continue to be a focal point
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NewsGeneral insurance market faces ‘fundamental changes’ – EY’s Tony Sault
Tony Sault, EY’s head of general insurance, tells Insurance Times what challenges the insurance industry might face over the next few years following the fallout from the pandemic, the Supreme Court business interruption case and the FCA’s pricing review
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IT InterviewA-Plan and Howden Group partnership ‘is very much around growth opportunity’
A-Plan’s group chief executive says the acquisition ‘just makes great sense’ because the broker operates ‘in a market where Howden are just very underweight’
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News AnalysisBI claims set to place ‘huge burden’ on loss adjusters following Supreme Court ruling
As well as new business interruption claims, many loss adjusters and assessors are also seeing an influx in ‘resurrected’ claims that have been awaiting the appeals judgment before being progressed



























