The Institute of Financial Services has developed an insurance module that enables staff to show they have the knowledge required to give advice on general insurance under the new regulatory requirements of the General Insurance Standards Council.

The new module, entitled General Insurance, sits within the Institute's Certificate in Financial Services Practice, a qualification at CeFA, FPC and CeMAP level.

It provides an introduction to the basic principles and practice of both commercial and general insurance.

The new insurance module will be assessed for the first time, by two-hour multiple-choice examination, in December 2000. First registrations are now being accepted.

The General Insurance Standards Council (GISC) head of policy Angela Darling said: “Ensuring employees are appropriately trained is an important aspect of GISC's Rules, and completion of this new module from the Institute of Financial Services will be one way for staff to demonstrate their commitment to improving standards of customer service.

“I am also delighted that Brian Rawle will be joining GISC's Training and Competence Working Party and look forward to his input on the issues raised at the meetings.”

The syllabus covers:

  • risk and role of insurance
  • the insurance market
  • regulation and supervision
  • legal principles of nsurance
  • underwriting
  • claims
  • commercial insurance
  • personal insurance.

    GISC has also invited the Institute of Financial Services' qualifications development director, Brian Rawle, to join its Training and Competence working party, which is currently recommending a framework for the accreditation of financial training schemes.

    The Institute has considerable experience in the validation of tuition providers, and is extending this to the validation and accreditation of in-house training courses.

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